- Joined
- Jan 19, 2004
- Location
- Tennessee
In another thread located here, I posted issues involving my rig in my sig and how hot it's now running at stock speeds. Well, I called AMD and here's the results I got from their tech support.
The AMD technician told me that while my ungodly core0 temp of 71c was certainly a disturbing sign of what's going on in the processor, AMD has also recieved more complaints and tech issues on the DFI NF4 LANParty DR SLI and SLI UT variant than any other board in regards to the X2 and FX processors. He said at first they thought it was just because the board is so popular, but after some testing within the company they found that the board itself, while being fine for the normal 64's, is the cause of several issues with their higher-end processors.
Apparently, the board's candy is to blame. He said that the DFI LANParty's extra utilities on its own were fine, and the accessories on the board were fine, but combined they required both of the extra 12v molexes from the power supply to be plugged in for the board to be totally stable. He said between that and the fact that the "auto" motherboard setting usually actually supplies too much voltage, they've had issues left and right. That's part of why DFI isn't on their list of recommended motherboards.
He said if I can test my X2 in another computer with a different mobo, I should, because that will tell me if it's the mobo or the processor causing the issue, but that my Core 0 processor is running above the maximum safe temp just running Windows. He also said that AMD will go ahead and RMA the processor if I still have everything with it, and they typically only refuse RMAs if the processor is totally cooked with an obvious OC or has obvious signs of abuse. He said it's likely the motherboard, because if it were the processor causing those temps, it shouldn't even POST.
To test, he suggested:
1. Take vCore off of Auto and set it to 1.33v manually
2. Failing that, try putting it in another mobo
3. Try unplugging a 12v "extra" molex from the mobo.
Of course, he warned me in the future to use boards from the recommended list. That list is availible for X2 4400's here.
He suggested if the board turns out to be the issue, I should sell it, because the board isn't broken. It just doesn't jive with the X2 and FX series, which is why DFI updates their drivers for those processors every week or two.
Edit: He also stressed that this seems to be a "luck" issue with this motherboard.
The AMD technician told me that while my ungodly core0 temp of 71c was certainly a disturbing sign of what's going on in the processor, AMD has also recieved more complaints and tech issues on the DFI NF4 LANParty DR SLI and SLI UT variant than any other board in regards to the X2 and FX processors. He said at first they thought it was just because the board is so popular, but after some testing within the company they found that the board itself, while being fine for the normal 64's, is the cause of several issues with their higher-end processors.
Apparently, the board's candy is to blame. He said that the DFI LANParty's extra utilities on its own were fine, and the accessories on the board were fine, but combined they required both of the extra 12v molexes from the power supply to be plugged in for the board to be totally stable. He said between that and the fact that the "auto" motherboard setting usually actually supplies too much voltage, they've had issues left and right. That's part of why DFI isn't on their list of recommended motherboards.
He said if I can test my X2 in another computer with a different mobo, I should, because that will tell me if it's the mobo or the processor causing the issue, but that my Core 0 processor is running above the maximum safe temp just running Windows. He also said that AMD will go ahead and RMA the processor if I still have everything with it, and they typically only refuse RMAs if the processor is totally cooked with an obvious OC or has obvious signs of abuse. He said it's likely the motherboard, because if it were the processor causing those temps, it shouldn't even POST.
To test, he suggested:
1. Take vCore off of Auto and set it to 1.33v manually
2. Failing that, try putting it in another mobo
3. Try unplugging a 12v "extra" molex from the mobo.
Of course, he warned me in the future to use boards from the recommended list. That list is availible for X2 4400's here.
He suggested if the board turns out to be the issue, I should sell it, because the board isn't broken. It just doesn't jive with the X2 and FX series, which is why DFI updates their drivers for those processors every week or two.
Edit: He also stressed that this seems to be a "luck" issue with this motherboard.
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