OCZ Warranty!

Ssetre · 01-29-06, 11:21 AM

I had a set of Value ram(Copper Heat spreaders) PC3200, One stick went south about 2 months after purchase. I filled out the RMA, sent my ram in. I figured oh its gonna sit there for 2 weeks while they test the ram. Nope my package got there according to its tracking number and their tracking number showed the ram got shipped out the same day...

I got PC3200 Gold sticks back... They sent me back better ram and they sent me the BH5-UTT ones. They are happily bumping along at 2-2-2-5 running stock volts.

Fast turn around and they upgraded my ram. I won't buy anything but OCZ for ram from now on as long as they keep up the stellar customer service. I would of been happy with just the fast turn around the upgrade was a bonus.

Nathan0490 · 01-29-06, 11:41 AM

<3 OCZ, ive never heard anything bad.

muddocktor · 01-29-06, 06:58 PM

Pretty much sounds like my experience with OCZ's RMA service too. I had bought a i gig DC kit of VX3200 and had a dimm go bad out of the pair. I RMA'dit and they promtly sent me a gig of VX 4000 kit back. Great service, IMO.

Rattle · 01-29-06, 07:05 PM

yep OCZ rulz

If more companies were like them ...

Kill_A._Byte · 01-29-06, 07:10 PM

Ya hear that Steve! Keep up the good work

Ssetre · 01-29-06, 09:00 PM

Yup, excellent customer service, I like their products and the service is just icing on the cake

.

01-29-06, 11:21 AM	Thread Starter #1
Ssetre Member Join Date: Aug 2004 Location: Saskatchewan, Canada	OCZ Warranty! I had a set of Value ram(Copper Heat spreaders) PC3200, One stick went south about 2 months after purchase. I filled out the RMA, sent my ram in. I figured oh its gonna sit there for 2 weeks while they test the ram. Nope my package got there according to its tracking number and their tracking number showed the ram got shipped out the same day... I got PC3200 Gold sticks back... They sent me back better ram and they sent me the BH5-UTT ones. They are happily bumping along at 2-2-2-5 running stock volts. Fast turn around and they upgraded my ram. I won't buy anything but OCZ for ram from now on as long as they keep up the stellar customer service. I would of been happy with just the fast turn around the upgrade was a bonus.
	QUOTE Thanks

01-29-06, 11:41 AM	#2
Nathan0490 Premium Member #17 Conroe Hoe Join Date: Jun 2005 Location: Mesa, AZ	<3 OCZ, ive never heard anything bad. __________________ ASUS SaberTooth 990FX FX-8120 16GB G.Skill DDR3 1600 (1.5v) Crucial M4 128GB SSD [OS] Samsung 1TB F3 32MB Raid 0 (x2) [STORAGE] ASUS GTX660 TI-DC2O-2GD5 AuzenTech Prelude - Logitech Z-5500 5.1 Noctua NH-D14 Corsair AX850 HSPC Tech Station w/ 10" Legs Windows 7 Home Premium 64-Bit ASUS VE247H Black 23.6" LED LCD
	QUOTE Thanks

01-29-06, 06:58 PM	#3
muddocktor Retired Join Date: Nov 2001 Location: New Iberia, LA	Pretty much sounds like my experience with OCZ's RMA service too. I had bought a i gig DC kit of VX3200 and had a dimm go bad out of the pair. I RMA'dit and they promtly sent me a gig of VX 4000 kit back. Great service, IMO.
	QUOTE Thanks

01-29-06, 07:05 PM	#4
Rattle Member Join Date: May 2005 Location: Home... again	yep OCZ rulz If more companies were like them ... __________________ M5G \| 2600k @ 4.5 \| H100 \| 16gb Sammy 30nm 1866 \| GTX680 Sig SC \| Xonar Essence Stx \| 550d \| 900w HCG \| VG24QE \| 120forceGT \| 640black \| 2tb \| CherryReds \| m60 \| Func1030 \| HEAT
	QUOTE Thanks

01-29-06, 07:10 PM	#5
Kill_A._Byte Member Join Date: Apr 2005 Location: Standing next to the 2 guys living inside my head ;)	Ya hear that Steve! Keep up the good work
	QUOTE Thanks

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01-29-06, 09:00 PM	Thread Starter #6
Ssetre Member Join Date: Aug 2004 Location: Saskatchewan, Canada	Yup, excellent customer service, I like their products and the service is just icing on the cake .
	QUOTE Thanks

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