Did I damage my screen to badly?

HeatM1ser2k4 · 05-22-06, 07:55 AM

I was assembling my 2005FPW, and accidentally scraped it against the base

: , leaving a scratch mark in the lower left hand corner of the screen.The scratch is probably about 1.5" long, and barely noticable...except for one spot....onme spot has two small scratches that just show white light through them.I'm guessing there is a special film that coats the panel to convert the LCD light into colors.I will have a pic of the scratch to post tonight, but does anyone have any solution to this? Also, would scratching this against its own base duringthe installation be grounds for an RMA? Does anyone think that Dell would accept this as an RMA due to the base being a danger to the screen itself?

I'll post pics tonight of the scratch, but any input would be appreciated.

bchur83 · 05-22-06, 08:26 AM

Have you turned it on yet? If it broke the connections inside the screen, it might have done damage. See if it shows any porblems in that corner. As for RMA, no that would not be covered. You damaged it.

sunrunner20 · 05-22-06, 12:07 PM

Yea, you messed it up. Thus you voided the warrantee. Also, why were you taking it apart?

terran2k · 05-22-06, 12:17 PM

I assume that you're assembling it new. Call Dell, tell them you got it that way, get a new one.

d94 · 05-22-06, 12:21 PM

i think he was trying to fix the backlight
you killed your warrenty as soon as you took it apart
turn it on and see what happens..

05-22-06, 07:55 AM	Thread Starter #1
HeatM1ser2k4 Member Join Date: Oct 2004 Location: Philly,PA	Did I damage my screen to badly? I was assembling my 2005FPW, and accidentally scraped it against the base : , leaving a scratch mark in the lower left hand corner of the screen.The scratch is probably about 1.5" long, and barely noticable...except for one spot....onme spot has two small scratches that just show white light through them.I'm guessing there is a special film that coats the panel to convert the LCD light into colors.I will have a pic of the scratch to post tonight, but does anyone have any solution to this? Also, would scratching this against its own base duringthe installation be grounds for an RMA? Does anyone think that Dell would accept this as an RMA due to the base being a danger to the screen itself? I'll post pics tonight of the scratch, but any input would be appreciated. __________________ Processor: Intel i7-2600K @ 4.8Ghz OS Hard Drive:Intel 320 Series 160 GB SATA 3.0 Gb/s SSD Cooling:Reservior->Swiftech MCP655 pump->Danger Den Black Ice GTX480 radiator->EK-Supreme HF CPU block-> EK-FC6970 GPU block Mobo: ASRock Z68 Extreme3 Gen3 RAM:G.SKILL Ripjaws Series 8GB (4 x 2GB) 240-Pin DDR3 1600(9-9-9-22-38-2T) Video Card:Gigabyte 6950 (Flashed to 6970,GPU=960mhz, Mem=1460mhz) Monitor: Sceptre 24" Sound Card: Audigy 2 ZS Platinum PSU: OCZ 860T My HEAT
	QUOTE Thanks

05-22-06, 08:26 AM	#2
bchur83 Member Join Date: Jan 2003 Location: Land of 10,000 Lakes	Have you turned it on yet? If it broke the connections inside the screen, it might have done damage. See if it shows any porblems in that corner. As for RMA, no that would not be covered. You damaged it. __________________ Main Rig: Asus P8Z68 Pro Gen3 * Core i7 2600K @ 4.4Ghz * 8GB (2x 4GB) Mushkin Blackline PC3-1600 * GeForce GTX 560TI 448 1280MB * 6TB Storage * LG BD/RW * Lian-Li PC-V2000B * Dell 24" 2407FPW & Asus 24" VS248H Backup Rig: Gigabyte EP45-UD3P * C2Q Q9400 @ 3.2Ghz * 4GB (2x 2GB) G-Skill PC2-8000 * Sapphire Radeon 4870 512MB * 320GB Storage * Samsung SH-S203N DVD+/-RW * Apex Full Tower Case * 2x Dell 19" LCD HTPC: Abit IP35PRO * C2D E6600 @ Stock * 2GB G-Skill PC6400 * Geforce 8600GT 256MB * 640GB Storage * Lite On 16x DVD-ROM * 55" Samsung 1080p 3D LED LCD via HDMI Media Server: DFI Lanparty UT NF4 Ultra-D * A64 3800+ X2 * 1GB PC3200 * Powercolor X800XL * 14TB Storage * Lite On 16x DVD-RW Heatware
	QUOTE Thanks

05-22-06, 12:07 PM	#3
sunrunner20 Masta Tweeka! Join Date: Jan 2004 Location: Dallas, Texas	Yea, you messed it up. Thus you voided the warrantee. Also, why were you taking it apart? __________________ Desktop: Q6600 G0@3Ghz,eVGA 8800gts,P5k Premium,2x2gb Kingston,120gig Agility 3,Seasonic S12-600HT Laptop: Toshiba M7(Tablet): T2300, 4gb ram, 160gb seagate My Heatware
	QUOTE Thanks

05-22-06, 12:17 PM	#4
terran2k Member Join Date: Nov 2004	I assume that you're assembling it new. Call Dell, tell them you got it that way, get a new one. __________________ Workstation - Windows 7 x64 AMD 1055T Server - ESXi 5.0 INTEL E5-2603
	QUOTE Thanks

05-22-06, 12:21 PM	#5
d94 $30 a phone Join Date: Sep 2004 Location: 48302	i think he was trying to fix the backlight you killed your warrenty as soon as you took it apart turn it on and see what happens.. __________________ Antec 300 Intel Q6600 @ 3.7 - X48-DS4 - 4gb ddr2 - 500w Earthwatt's - 52" Sharp Aquos LC-52D64U 1x 640GB WD - 2x 1TB Greenpower - 2x 400GB Seagate - ATI 4830 512mb @ 680/975 3DMark Vanage 7402 3DMark05 20,447 3DMark06 13,693 Emachines amd x2 5000+ @ 2.9ghz w/foxconn bios - 2gb ddr2 stock POS 300w - 400gb Seagate - diNovo + VX Revolution MacBook Air - 1.6ghz c2d - 2gb ddr2 - 80gb heatware
	QUOTE Thanks

Did I damage my screen to badly?

Internet Services

Website Development

Tech Hardware

Thread Tools	Search this Thread
Show Printable Version Email this Page	Search this Thread: Advanced Search