Steam account stolen!!

Evil_inc said:

My friend had his steam account stolen. He lent the account to another friend who bought a game and put it on the account. Since hacking up a password for steam is very difficult because of steams security I would like to just harass the hell out of him and possibly get his email address. Is there anyway I can do that and also obtain his ip address?... LEAGALY

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Yensen said:

Just report it to Valve. Don't lower yourself to his level by harassing him, he won't return the account that way.

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Your friend didn't have his account stolen. He gave his personal account to a friend, which is against Valve's TOS, I'm sure. So he's out of luck, probably.

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Subject
CD KEY Hijacked??

Discussion Thread
Response (Justin) 12/13/2006 05:18 PM
Hello,

I have added the game subscription to your account.

To ensure you have immediate access, I have reset your account password and sent the new login information in a separate e-mail.

If you do not receive the e-mail and you are running a Spam filter, check and make sure the e-mail is not being filtered as spam.

Note: Passwords are all numbers.

Please let us know if you encounter any further difficulty.
Customer (JAson Bergman) 12/13/2006 04:40 PM
lemme know if these turn out ok

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Response (Justin) 12/13/2006 12:32 PM
Can you take a picture of your CD Key infront of your monitor with this support ticket in the background and attach it with your reply?
Customer (JAson Bergman) 12/12/2006 04:35 PM
It has always been registered to *********

I've gone through a couple reformats in the past year and just got around to reinstalling it. I installed the game, logged into steam, then tried to enter the key in the 'Activate a product on STEAM'. That's when I get the duplicate key error and it won't let me play without activating them.
Response (Justin) 12/12/2006 01:33 PM
A CD Key may only be registered to one Steam Account at a time. Subsequent attempts to register a CD Key that is already associated with a Steam Account will result in a "duplicate cd key" message.

What is the name of the Steam Account that you originally registered this CD Key to?
Customer (JAson Bergman) 12/12/2006 06:15 AM
I bought the game when it came out and I no longer have the receipt. What else can I do?
Customer (JAson Bergman) 12/10/2006 11:56 AM
I bought this game when it first came out so I don't have my receipt from over a year ago, I don't even know who would still have theirs. Here is the email from Apr 8th when it was still working. Obviously I had access then, and now I don't.

From : <[email protected]> Go to previous message | Go to next message | Delete | Inbox
Sent : Saturday, April 8, 2006 9:34 PM
To : [email protected]
Subject : Steam account - Query account by CD key



Dear Steam user,

This is an automated message generated by Steam account administration. It is
being sent in response to a query made by a Steam user to discover all account
names associated with a particular CD key.

Steam account name: *******

You can use the above account name to log in to Steam. If you can't remember

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Response (Justin) 12/08/2006 04:51 PM
Hello,

In order to reset your CD Key we require a digital photo or scan of the receipt for your recent purchase (we accept receipts issued within the last ninety days).

We do not accept receipts from auction sites or in cases in which the game has been resold by another individual.

Please include a digital photo or scan of your purchase receipt with your reply.
Customer (JAson Bergman) 12/06/2006 06:01 AM
What is your Steam account username? *****

What was the last contact e-mail address you used on the account? [email protected]

Verify your ownership of the account:
If you registered software purchased at a retail location, please include a digital photo or scan of the CD Key

see attachment

When do you believe your account was hijacked? Apr 8 it was OK, now I get error when trying to register the key to the game.

How do you believe your account was hijacked? No idea


Please reset the key or whatever you need to do so I can play again. I have owned this game since the day it came out.
Auto-Response 12/06/2006 06:01 AM
Title: Reclaiming a Hijacked Steam Account
Link: http://support.steampowered.com/cgi...opup_adp.php?p_faqid=197&p_created=1093809052

Title: CD Key Reset Process
Link: http://support.steampowered.com/cgi...popup_adp.php?p_faqid=70&p_created=1092517154

Title: Error: Duplicate CD Key
Link: http://support.steampowered.com/cgi...opup_adp.php?p_faqid=507&p_created=1159837344




Question Reference #061206-000097
Product Level 1: STEAM
Category Level 1: CD Key and Installation Questions
Category Level 2: Move or Reset CD Key
Date Created: 12/06/2006 06:01 AM
Last Updated: 12/13/2006 05:18 PM
Status: Resolved
CD-Key:
Account Name
*******




Thanks,
Justin
Steam Tech Support

Your Steam ID and password are confidential information. A Valve employee will never ask you for your password in an unsolicited phone call or email message. Do not respond to any message that asks for your password. For more information about protecting your account click the link below:

Password and Account Security

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