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Something is seriously wrong with one of my drives, I need help!

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Old 12-16-07, 05:25 AM Thread Starter   #1
felinusz
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Something is seriously wrong with one of my drives, I need help!


I noticed when I restarted my computer today, that my D: drive wasn't showing up in Windows.

Perplexed, I cleared CMOS, rebooted again, and put the drive on another SATA channel.

This got the drive to appear in Windows again, but I cannot access it, run CHKDSK on it, or do anything with it...

I don't want to format it, it has my entire music and movie collection on it - this would be a serious hassle to get together again.


Here are some of the symptoms I'm seeing:
















The drive is detected properly by the BIOS, and by Windows. The pop up error says I need to CHKDSK it, but I cannot get checkdisk to run on it.

I have tried switching SATA channels with no luck. I don't have another machine with SATA to try it on, although I'm working on this.

Any suggestions would be very welcome

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Old 12-16-07, 07:49 AM   #2
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Have you tried changing out the SATA cable?

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Old 12-16-07, 08:21 AM   #3
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Boot from your XP cd and run CHKDSK from the recovery console, it usually works even if Windows gives you an error.

If you want to try a software method of recovering your files I have had the best results with Runtime's "GetDataBack".

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Old 12-16-07, 09:07 AM Thread Starter   #4
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Good call on swapping SATA cables.

I just tried that now, it didn't fix the D: drive, although one of my cables seemed to cause a BSOD on reboot when used with my C: drive.

And then, inexplicably, the drives would detect on boot, but Windows would not boot from the C: drive, no matter which mixture of cable or SATA channel I placed the drives on.

Clearing CMOS got Windows to start loading again, but it would freeze during the loading screen.

Clearing CMOS again, and taking the D: drive off completely got me back into Windows; here I am now.


This peculiar behavour has caused me to have a feeling that my motherboard might be past its expiry date. It's quite old and has seen a lot of abuse.... maybe the SATA controller died or is dying?

The unpleasant part is that there's really no way to tell or know. I don't have another machine I can test the D: drive on, unfortunately.

I'll keep messing around with different configurations. I really really really don't want to lose the data on this drive.


Quote:
Boot from your XP cd and run CHKDSK from the recovery console, it usually works even if Windows gives you an error.

If you want to try a software method of recovering your files I have had the best results with Runtime's "GetDataBack".
Thanks, I will try this and see if it fixes my D: drive.

Good to know a program for this purpose, although heaven forbid I have to use it.






I should add some background here.

My D: drive was working fine yesterday, at some point I rebooted, at which point this problem started. The problem manifest itself at first, through the D: drive not appearing in "My Computer" whatsoever, although it was present in the device manager and drive manager.

Clearing CMOS and changing drive channels got the D: drive back into Windows software, but with the apparent "corruption" we see now.


Another strange error I encountered before swapping cables:


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Old 12-16-07, 09:52 AM   #5
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You could get an inexpensive USB external enclosure to test out the drive. It could prove useful, especially if your board is dying and you need to access your data.

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Old 12-16-07, 10:05 AM Thread Starter   #6
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Quote:
Originally Posted by hafa View Post
You could get an inexpensive USB external enclosure to test out the drive. It could prove useful, especially if your board is dying and you need to access your data.
Aha, great idea, thank you!!

I'll be getting one today if I cannot figure this out using the onboard SATA


Last edited by felinusz; 12-16-07 at 10:23 AM.
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Old 12-16-07, 10:51 AM   #7
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Quote:
Originally Posted by felinusz View Post
Aha, great idea, thank you!!

I'll be getting one today if I cannot figure this out using the onboard SATA
Another option - I have one of these, works great, same idea minus the need to put in an enclosure for quick testing: http://www.genericcomputer.com/shop/...p?itemid=11994

It also does 2.5" drives and 3.5" IDE as well.

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Old 12-16-07, 07:06 PM Thread Starter   #8
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O.K., CheckDisk will not assess the drive.

It says something along the lines of "invalid parameters", or "corrupt drive parameter"; something parameter, the message didn't display very long before it auto-rebooted.

An HD-Tune error scan found damaged sectors on the drive.





The drive has somehow become seriously damaged. Seeing as how I didn't jostle it or anything, I guess it just failed randomly...?

Time to recover what data I can, and send it in for warranty....

Goodbye: ~9000 audio files

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Old 12-18-07, 04:41 PM   #9
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you could give spinrite a spin (pun intended) http://www.grc.com/sr/spinrite.htm

also get a copy of some type of boot-ably Linux LiveCD and see if that sees the drive.

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Old 12-18-07, 07:23 PM   #10
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r-studio's is a great recovery software, you should try that before you do anything.
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Old 12-19-07, 12:06 AM   #11
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How are you invoking chkdsk? Command line or in the Windows UI?

Try this from command line if you have not yet...it will schedule the operation to occur on re-start.

chkdsk /f

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Old 12-19-07, 06:36 AM Thread Starter   #12
felinusz
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I tried chkdsk /f with no luck; it still refuses to assess D:



What gets me is how random this is. The drive was perfectly functional one moment, and completely trashed the next. I defragged it once a week, even ran checkdisk on it less than a month ago!


I've started using Runtime's GetDataBack, although it looks like it will take ~40 hours to completely scan the drive . I haven't had time to run it completely yet, but I'm hoping I'll get most of my music back - the music is what's really important to me, the rest is trivial.

I "only" had about ~150-180 gigs of data on there...

The current plan is to see if Seagate will advance me a fresh drive, in which case I'll simple load all of the recovered data onto the fresh 500G they send me. Should that service be unavailable, I'll be burning a "few" DVDs....

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Old 12-26-07, 12:44 AM Thread Starter   #13
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An update:

The drive is definitely toasted, but I was able to recover pretty much all of my data from it . Thank you all for the input and assistance!

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Old 12-26-07, 01:14 AM   #14
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From my experience, random HDD failure is usually caused by heat.
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