Microcenter Return Policy on Processors

Porvalsh · 01-08-10, 02:35 PM

I just got all my parts in from newegg to build an i7 860 rig but I didn't purchase the processor from them because my brother in law works for intel and can get them for a very good price. The only problem is that when he went to the site to get one they were out of stock. So now I have all these parts sitting here waiting to be built, with no proc to throw in.

My predicament is that I want to test out what I have so that I know whether or not anything needs to be RMA'd. That clock is ticking. I don't want to be sitting here two weeks from now with stuff that doesn't work and being outside of the newegg return window.

I have a microcenter here, and was thinking about going and picking up an i5 750 to throw in there. It seems like they would accept it as a return if its within 30 days. But I always thought that processors were a different story.

Has anybody returned a processor to Microcenter? Their website says this, "When returning an item to your local Micro Center® Store, we reserve the right to decline a return if it is not in "like new" condition."

I would be careful about opening the box up, and not damaging the processor so that it looks new. I'd clean it afterwards, etc.

I guess in a worst case scenario I could ebay or classifieds sell the processor when I'm done with it, or bend an arm and build another rig. I don't really have use for the i5 though since I can get the i7 big brother for cheap.

Porvalsh · 01-08-10, 02:38 PM

ahh, nevermind.

I found this after digging a bit deeper.

"Non-returnable and non-refundable items
Special buy or clearance items are not returnable unless otherwise indicated on the label attached to the product. Service parts, motherboards and processors may only be exchanged, and only if defective, within 30 days of purchase if in "like-new" condition. Labor, installation services and any shipping charges are non-refundable."

4GHZ_or_bust · 01-08-10, 05:20 PM

So toss your CPU in the classified when your brother gets you a new one. I wouldn't put an used CPU on eBay.

Porvalsh · 01-08-10, 07:02 PM

I decided that I will go to Microcenter and get the CPU. Then when the other one arrives I will do just that, sell to the classifieds here. A lot of people can't get these things for what Microcenter offers them because they don't live near one. This will be a nice treat for someone hopefully.

Do you think people here would rather I test the CPU to make sure it won't be DOA or just leave it sealed. Doing a return might get tricky.

ratbuddy · 01-08-10, 07:45 PM

Quote:

Originally Posted by Porvalsh

ahh, nevermind.

I found this after digging a bit deeper.

"Non-returnable and non-refundable items
Special buy or clearance items are not returnable unless otherwise indicated on the label attached to the product. Service parts, motherboards and processors may only be exchanged, and only if defective, within 30 days of purchase if in "like-new" condition. Labor, installation services and any shipping charges are non-refundable."

They need to have a policy like that, or people like you would use them as a free CPU-rental shop, as well as people trying to cherry pick good OCing CPUs.

4GHZ_or_bust · 01-08-10, 09:58 PM

I'm sure a slightly used CPU that is tested to work will sell fine in the classified ads.

Dapman02 · 01-08-10, 10:46 PM

Quote:

Originally Posted by ratbuddy

They need to have a policy like that, or people like you would use them as a free CPU-rental shop, as well as people trying to cherry pick good OCing CPUs.

That is correct. Microcenter is actually losing money on every cpu sold. They cannot return them to intel unless it is defective. If we get people that keep cherry picking, we wouldn't be in business very long.

Porvalsh · 01-08-10, 11:44 PM

Well the return policy is that you can exchange an opened processor that is in like new condition. At least thats how it reads. So you could technically cherry pick if you're careful enough. Its all remedied by letting people hand pick the procs though, at least the cherry pick part.

jaymz9350 · 01-09-10, 11:00 AM

Quote:

Originally Posted by Porvalsh

Well the return policy is that you can exchange an opened processor that is in like new condition. At least thats how it reads. So you could technically cherry pick if you're careful enough. Its all remedied by letting people hand pick the procs though, at least the cherry pick part.

It also specifies only if defective.

4GHZ_or_bust · 01-09-10, 01:27 PM

Quote:

Originally Posted by jaymz9350

It also specifies only if defective.

I doubt they have a testing facility to ensure customers aren't returning and making fake claim it is defective to try and get a better OCing CPU. But I do bet they will ban customer if they keep returning CPU for exchange.

pik4chu · 01-14-10, 11:34 AM

Quote:

Originally Posted by 4GHZ_or_bust

I doubt they have a testing facility to ensure customers aren't returning and making fake claim it is defective to try and get a better OCing CPU. But I do bet they will ban customer if they keep returning CPU for exchange.

Well they would find out rather quickly when they ship the 'defective' CPU back to Intel and they say it works fine they may just void the transaction or something. And frankly with the amount of equipment they have in their repair shop Id be surprised if they didnt have a couple PCs setup designed to test stuff like that.

EarthDog · 01-14-10, 11:58 AM

bent pin...oops.

Trap05 · 01-14-10, 12:55 PM

The pins are on the motherboard so what does that have to do with anything? Sell your chip here when you get your new one then everyone is happy.

pik4chu · 01-14-10, 01:11 PM

Quote:

Originally Posted by EarthDog

bent pin...oops.

report fraud...oops

and you cant bend the pins on an i7/i5, they dont have any

and besides, that is user damage. wouldn't be covered anyways

EarthDog · 01-14-10, 01:13 PM

Sarcasm and joking does not play well on the webz... I should know that.

JoT · 01-22-10, 04:19 PM

Quote:

Originally Posted by EarthDog

Sarcasm and joking does not play well on the webz... I should know that.

I could not say it better. Watch yourselves.

01-08-10, 02:35 PM	Thread Starter #1
Porvalsh Join Date: Aug 2009 Location: Colorado	Microcenter Return Policy on Processors I just got all my parts in from newegg to build an i7 860 rig but I didn't purchase the processor from them because my brother in law works for intel and can get them for a very good price. The only problem is that when he went to the site to get one they were out of stock. So now I have all these parts sitting here waiting to be built, with no proc to throw in. My predicament is that I want to test out what I have so that I know whether or not anything needs to be RMA'd. That clock is ticking. I don't want to be sitting here two weeks from now with stuff that doesn't work and being outside of the newegg return window. I have a microcenter here, and was thinking about going and picking up an i5 750 to throw in there. It seems like they would accept it as a return if its within 30 days. But I always thought that processors were a different story. Has anybody returned a processor to Microcenter? Their website says this, "When returning an item to your local Micro Center® Store, we reserve the right to decline a return if it is not in "like new" condition." I would be careful about opening the box up, and not damaging the processor so that it looks new. I'd clean it afterwards, etc. I guess in a worst case scenario I could ebay or classifieds sell the processor when I'm done with it, or bend an arm and build another rig. I don't really have use for the i5 though since I can get the i7 big brother for cheap. __________________ __________________________________________________ __________________________________________________ i7 3930K @ 4.5Ghz \|MSI x79A-GD65 8D\|4x4gb Corsair Vengence DDR3\|Palit GTX 460 SP 1GB\|Water Cooled\|Corsair 750TX PS Intel i7 860 @ 3.54ghz \| Asus P7P55D Pro \| Corsair 2x2GB XMS3 DDR3 \| Radeon 5850 1GB\|Antec 750W PS \| Cooler Master Hyper 212+ Watercooling Setup (Old)\| Folding With Team 32 \| Thermaltake Element G Build __________________________________________________ __________________________________________________
	QUOTE Thanks

01-08-10, 02:38 PM	Thread Starter #2
Porvalsh Join Date: Aug 2009 Location: Colorado	ahh, nevermind. I found this after digging a bit deeper. "Non-returnable and non-refundable items Special buy or clearance items are not returnable unless otherwise indicated on the label attached to the product. Service parts, motherboards and processors may only be exchanged, and only if defective, within 30 days of purchase if in "like-new" condition. Labor, installation services and any shipping charges are non-refundable." __________________ __________________________________________________ __________________________________________________ i7 3930K @ 4.5Ghz \|MSI x79A-GD65 8D\|4x4gb Corsair Vengence DDR3\|Palit GTX 460 SP 1GB\|Water Cooled\|Corsair 750TX PS Intel i7 860 @ 3.54ghz \| Asus P7P55D Pro \| Corsair 2x2GB XMS3 DDR3 \| Radeon 5850 1GB\|Antec 750W PS \| Cooler Master Hyper 212+ Watercooling Setup (Old)\| Folding With Team 32 \| Thermaltake Element G Build __________________________________________________ __________________________________________________
	QUOTE Thanks

01-08-10, 05:20 PM	#3
4GHZ_or_bust Now 6GHz or Bust! Join Date: Aug 2002 Location: Michigan	So toss your CPU in the classified when your brother gets you a new one. I wouldn't put an used CPU on eBay. __________________ space for rent
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01-08-10, 07:02 PM	Thread Starter #4
Porvalsh Join Date: Aug 2009 Location: Colorado	I decided that I will go to Microcenter and get the CPU. Then when the other one arrives I will do just that, sell to the classifieds here. A lot of people can't get these things for what Microcenter offers them because they don't live near one. This will be a nice treat for someone hopefully. Do you think people here would rather I test the CPU to make sure it won't be DOA or just leave it sealed. Doing a return might get tricky. __________________ __________________________________________________ __________________________________________________ i7 3930K @ 4.5Ghz \|MSI x79A-GD65 8D\|4x4gb Corsair Vengence DDR3\|Palit GTX 460 SP 1GB\|Water Cooled\|Corsair 750TX PS Intel i7 860 @ 3.54ghz \| Asus P7P55D Pro \| Corsair 2x2GB XMS3 DDR3 \| Radeon 5850 1GB\|Antec 750W PS \| Cooler Master Hyper 212+ Watercooling Setup (Old)\| Folding With Team 32 \| Thermaltake Element G Build __________________________________________________ __________________________________________________
	QUOTE Thanks

01-08-10, 09:58 PM	#6
4GHZ_or_bust Now 6GHz or Bust! Join Date: Aug 2002 Location: Michigan	I'm sure a slightly used CPU that is tested to work will sell fine in the classified ads. __________________ space for rent
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Microcenter Return Policy on Processors

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01-08-10, 11:44 PM	Thread Starter #8
Porvalsh Join Date: Aug 2009 Location: Colorado	Well the return policy is that you can exchange an opened processor that is in like new condition. At least thats how it reads. So you could technically cherry pick if you're careful enough. Its all remedied by letting people hand pick the procs though, at least the cherry pick part. __________________ __________________________________________________ __________________________________________________ i7 3930K @ 4.5Ghz \|MSI x79A-GD65 8D\|4x4gb Corsair Vengence DDR3\|Palit GTX 460 SP 1GB\|Water Cooled\|Corsair 750TX PS Intel i7 860 @ 3.54ghz \| Asus P7P55D Pro \| Corsair 2x2GB XMS3 DDR3 \| Radeon 5850 1GB\|Antec 750W PS \| Cooler Master Hyper 212+ Watercooling Setup (Old)\| Folding With Team 32 \| Thermaltake Element G Build __________________________________________________ __________________________________________________
	QUOTE Thanks

01-14-10, 11:58 AM	#12
EarthDog Senior PITA Member Overclockers.com Editor Join Date: Dec 2008 Location: Stuck in Maryland...	bent pin...oops. __________________ Should I R0 my SSD? / Sandy/Ivybridge Overclocking Guide / Haswell Overclocking Guide / AMD Overclocking Guide / Power Supply Guide SSD Reliability/Write Endurance / JOIN THE BENCHING TEAM! / Bulldozer Overclocking Guide Want to see your writing featured on the overclockers.com Front Page? PM me, I can help! "We have more information and more ways of accessing it than ever, yet seem increasingly less inclined to do so."- Michael Wilbon
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01-14-10, 12:55 PM	#13
Trap05 Member Join Date: Jan 2005 Location: Alberta, Canada	The pins are on the motherboard so what does that have to do with anything? Sell your chip here when you get your new one then everyone is happy. __________________ CoolerMaster 690 Antec HCG 620w Gigabyte Z68X-UD4-B3 + i5 2500K Xigmatek Dark Knight S1283V w/crossbow G.Skill 8GB 1600 MSI GTX 560ti 448 1280MB Corsair Nova 64GB SSD Windows 7 x64 HP SP1 Corsair k60 & Logitech MX518 BenQ RL2450H 24" 1080p http://www.heatware.com/eval.php?id=60834 SteamID trm2006
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01-14-10, 01:13 PM	#15
EarthDog Senior PITA Member Overclockers.com Editor Join Date: Dec 2008 Location: Stuck in Maryland...	Sarcasm and joking does not play well on the webz... I should know that. __________________ Should I R0 my SSD? / Sandy/Ivybridge Overclocking Guide / Haswell Overclocking Guide / AMD Overclocking Guide / Power Supply Guide SSD Reliability/Write Endurance / JOIN THE BENCHING TEAM! / Bulldozer Overclocking Guide Want to see your writing featured on the overclockers.com Front Page? PM me, I can help! "We have more information and more ways of accessing it than ever, yet seem increasingly less inclined to do so."- Michael Wilbon
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