Software for new PC business (questions)

JDawggS316 · Jul 8, 2010

I'm just starting a small PC repair and maintenance business and am wondering what software all of you use that's ideal for this line of work. I am just gathering useful information at this point. What's worked for you?

Plus, if there are any suggestions in general about useful Windows-based software for PC repair businesses.

nd4spdbh2 · Jul 8, 2010

what sorta stuff are you looking to do? Like virus removal and the like? If so your best bet is to get some type of bootable cd that can update and run various virus removal programs.

hafa · Jul 8, 2010

To build on what nd4spdbh2 said:

There are several types of software you will likely use for your type of business:

Business and accounting software
Software for PC repair and analysis
Software for the creation of business graphics and advertising materials
Software for internal and external correspondence/Office tasks

Please indicate the type(s) of software you're interested in and we'll advise accordingly.

TollhouseFrank · Jul 8, 2010

for keeping track of customers/work orders: ServiceCEO.

JDawggS316 · Jul 13, 2010

I'm looking largely at this point for software for PC repair and maintenance.

Also, is it wise to own a copy of XP, Vista and Windows 7 when in the PC business?

CompuTamer · Jul 15, 2010

JDawggS316 said:
I'm looking largely at this point for software for PC repair and maintenance.

Also, is it wise to own a copy of XP, Vista and Windows 7 when in the PC business?

For a test PC to replicate the problems on, possibly.

JDawggS316 · Jul 15, 2010

CompuTamer said:
For a test PC to replicate the problems on, possibly.

Or how would one in the business go about reinstalling Windows on a corrupted system the simplest way? Or does a customer need recovery disks at all times?

joedymueller · Jul 15, 2010

depending on who your customers are. all of our customers buy there computers from either Dell, or us (HP machines) which of course come with an OEM copy and a Key on the side of the machine. Best thing is to have a DELL and HP restore disk and anyone else for that matter..

We have an acronis image with XP and Office on it stock. we use that with no issues.

hafa · Jul 16, 2010

For Microsoft software, the best value you can get as a small system integrator/repair shop is a Microsoft Action Pack Solution Provider Subscription. $329 per year gets you the ISO for most current Microsoft software, plus keys for internal use.

+1 for Acronis; indispensable

Also:

Malwarebytes
Memtest 86
Drive Diagnostics from the major manufacturers

Software for new PC business (questions)

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