Leadtek trying to screw me?

TimDgsr · 02-21-02, 07:17 PM

my card was performing like crap, tried all their suggestions and they finally just gave me an RMA #. So I shipped it out on Feb. 11th, and the UPS tracking number tells me they received it on the 18th. I email them yesterday to see what kind of progress is going on, and i get this exact reply "hi sir we have not recieve it yet Thank You."

i'm like wtf??

anyways, emailed them the tracking number to show them they supposedly already received it. waiting for reply.

my mx400 is killing me

{PMS}fishy · 02-21-02, 07:38 PM

You would be better off calling somebody there and talking to them. If its important why did you send an email?

windyridge · 02-21-02, 07:41 PM

i'm sorry to hear that i the returns i have had to a long time once a memory chip was bad and it took 3 months to get a replacement then they left me with the bill of shipping the item which was $35(fedex) and still haven't got that cleared up
well best of luck

Yodums · 02-21-02, 07:51 PM

Well first advice: Calm Down

It maybe because they recieve a load of RMA and yours is in one of the many piles (And UPS tracking clarified it arrived because, it obviously arrived there and its just waiting to be looked at)..

I was worried with my WD drive like this as well but they update things at the last moment.

Just give it a minimum of 3 days or something..

Yodums

02-21-02, 07:17 PM	Thread Starter #1
TimDgsr Member Join Date: Jan 2002 Location: Atlanta, GA	Leadtek trying to screw me? my card was performing like crap, tried all their suggestions and they finally just gave me an RMA #. So I shipped it out on Feb. 11th, and the UPS tracking number tells me they received it on the 18th. I email them yesterday to see what kind of progress is going on, and i get this exact reply "hi sir we have not recieve it yet Thank You." i'm like wtf?? anyways, emailed them the tracking number to show them they supposedly already received it. waiting for reply. my mx400 is killing me
	QUOTE Thanks

02-21-02, 07:38 PM	#2
{PMS}fishy Senior A64 Killer Join Date: Dec 2001 Location: Boston, MA	You would be better off calling somebody there and talking to them. If its important why did you send an email? __________________ Pick 2: Speed -- Reliability -- Cost Trouble Shooting 101: 1. RTFM 2. Repeat Step 1 6ghz Club Member. cw823 Fan Club Founding Member, are you?
	QUOTE Thanks

02-21-02, 07:41 PM	#3
windyridge Member Join Date: Jan 2001 Location: Palo, Iowa	i'm sorry to hear that i the returns i have had to a long time once a memory chip was bad and it took 3 months to get a replacement then they left me with the bill of shipping the item which was $35(fedex) and still haven't got that cleared up well best of luck
	QUOTE Thanks

02-21-02, 07:51 PM	#4
Yodums Senior Member Join Date: Oct 2001 Location: Ottawa, Canada	Well first advice: Calm Down It maybe because they recieve a load of RMA and yours is in one of the many piles (And UPS tracking clarified it arrived because, it obviously arrived there and its just waiting to be looked at).. I was worried with my WD drive like this as well but they update things at the last moment. Just give it a minimum of 3 days or something.. Yodums __________________ Peter Gibbons: Let me ask you something. When you come in on Monday, and you're not feelin' real well, does anyone ever say to you, 'Sounds like someone has a case of the Mondays'? Lawrence: No. No, man. ****, no, man. I believe you'd get your ass kicked sayin' something like that, man.
	QUOTE Thanks

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