Hey all, I'm simply looking for some general ideas as to why my modem would be restarting itself.
Tech support with my ISP says there's nothing wrong with my modem, it's signal strength though at the upper limit is still within specs, and they see no service drop when the modem restarts.
My ISP is being a bit lazy with sending someone out and implying I'm just delusional.
Normal Modem operation
PWR solid
Send solid
Receive Solid
Online Solid
PC activity flashing
When it reboots PC activity nevers turns off, but all the other lights do their normal procedure.
It's plugged into the wall snuggly, so it's not hanging there teetering in and out of the socket thus causing it to restart.
The tech told me to take my router out of the equation and said it's probably my router dropping connection rather my modem, while I can blatantly see my modem is restarting, any who I just connected my ethernet from the modem directly to my desktop and it still does the same restart.
I only know so much here so I did little things to see if it would help. I ensured all wires are snuggly connected to the modem and router, I went into the basement to ensure the coax cables are all on snug.
I'm going to demand they come out soon and check it out as they told me to "give it a day" after I plugged it the modem directly into my computer.
Any wisdom would be greatly appreciated!
Tech support with my ISP says there's nothing wrong with my modem, it's signal strength though at the upper limit is still within specs, and they see no service drop when the modem restarts.
My ISP is being a bit lazy with sending someone out and implying I'm just delusional.
Normal Modem operation
PWR solid
Send solid
Receive Solid
Online Solid
PC activity flashing
When it reboots PC activity nevers turns off, but all the other lights do their normal procedure.
It's plugged into the wall snuggly, so it's not hanging there teetering in and out of the socket thus causing it to restart.
The tech told me to take my router out of the equation and said it's probably my router dropping connection rather my modem, while I can blatantly see my modem is restarting, any who I just connected my ethernet from the modem directly to my desktop and it still does the same restart.
I only know so much here so I did little things to see if it would help. I ensured all wires are snuggly connected to the modem and router, I went into the basement to ensure the coax cables are all on snug.
I'm going to demand they come out soon and check it out as they told me to "give it a day" after I plugged it the modem directly into my computer.
Any wisdom would be greatly appreciated!