• Welcome to Overclockers Forums! Join us to reply in threads, receive reduced ads, and to customize your site experience!

HP Enterprise SSD users, please check and update firmware

Overclockers is supported by our readers. When you click a link to make a purchase, we may earn a commission. Learn More.

Kenrou

Member
Joined
Aug 14, 2014
https://www.guru3d.com/news-story/h...firmware-(before-a-kill-switch-kicks-in).html - read to check if your model is in the list

"...back in November/December HP issued a warning towards users of SAS SSDs in the enterprise segment (HPE). A series of their storage units will drop into complete failure after precisely 32,768 hours of usage. So that's 1365 days and thus 3.7 years. It is the SAS gear that often ends up in HP servers btw. Initially, when we learned about this you think, oh okay, a bug in the firmware, upgrade to newer firmware and you are good to go. However, in the past few weeks the HP customer bulletin was updated, the last entry in late January, as HP added the tag 'important' to the advisory. Also, HPE added this line: "By disregarding this notification and not performing the recommended resolution, the customer accepts the risk of incurring future related errors."

"...once you reach 32,768 hours of usage the HPe SSD will be terminated, gone, unusable... After the SSD failure occurs, neither the SSD nor the data can be recovered. In addition, SSDs which were put into service at the same time will likely fail nearly simultaneously."
 
https://www.guru3d.com/news-story/h...firmware-(before-a-kill-switch-kicks-in).html - read to check if your model is in the list

"...back in November/December HP issued a warning towards users of SAS SSDs in the enterprise segment (HPE). A series of their storage units will drop into complete failure after precisely 32,768 hours of usage. So that's 1365 days and thus 3.7 years. It is the SAS gear that often ends up in HP servers btw. Initially, when we learned about this you think, oh okay, a bug in the firmware, upgrade to newer firmware and you are good to go. However, in the past few weeks the HP customer bulletin was updated, the last entry in late January, as HP added the tag 'important' to the advisory. Also, HPE added this line: "By disregarding this notification and not performing the recommended resolution, the customer accepts the risk of incurring future related errors."

"...once you reach 32,768 hours of usage the HPe SSD will be terminated, gone, unusable... After the SSD failure occurs, neither the SSD nor the data can be recovered. In addition, SSDs which were put into service at the same time will likely fail nearly simultaneously."

This is confusing. So does updating the firmware fix the problem or not? And, does "In addition, SSDs which were put into service at the same time will likely fail nearly simultaneously," refer to other brands and models or only the HP Enterprise drives referenced in the bulletin?
 
I was hoping that someone would have more info on this since it's been an ongoing "threat" since December last year :shrug:
 
From what I understand, a firmware update fixes the issue.

The line in question is talking only with Hp drives.
 
Back