- Joined
- Mar 7, 2008
Ordered a monitor from ebuyer in UK. It was one of their daily deals. The website said I had until 11pm to place an order and still get it next day. Given the options available of paying extra for next day or wait 5 days for free shipping. With some uninteresting options in between, I went for next day. I got an order acknowledgement clearly showing an expected delivery for today, and confirmation of payment. Nothing more happened until I got a dispatch notification late morning. A bit late for that, unless there was a delay in sending out the note. As the day went on, the courier tracking updated to say they're expecting the item soon. They hadn't even got it yet! Suffice to say it hasn't arrived so that's a note fired off to their customer services. I recall in the depths of my memory I told myself not to use them for anything time sensitive, and that still seems to be holding. I starting to wonder if any company in this country is currently capable of sending the right stuff out when they say they will.
Edit: the e-mail note confirmation says they aim to respond within two business days... not gonna hold my breath then.
Edit: the e-mail note confirmation says they aim to respond within two business days... not gonna hold my breath then.