- Joined
- Jan 9, 2012
- Location
- Massachusetts
Ok it seems after so many years of doing this I am still capable of learning something.
For the 3rd time since 2010 I have an M4A78T-E AMD mobo that needed RMA. Two times previous it was in for posting issues. This time it would not power up at all just dead.
All went well Im a Pro at RMA's, at least I thought I was Anyway got my RMA number sent the board in and just a few days ago got my return shipment. They sent me a replacement board new serial number etc. The only issue is this board is minus the plastic heatsink/fan hold downs and the steel back plate they are bolted to the board.
When I sent the board in I switched over to an Asrock motherboard I had purchased and installed my hyper 212 onto that yada yada.
So basically now I need to buy another after market heatsink and CPU fan that replaces the back plate etc in order to run/test or use the board. I don't want to remove the sinks from my running box in order to check it. Easier to just get another fan/sink.
The purpose of my post is I guess to just say that I have never in many RMA's over the years unbolted parts from any motherboard including this one 2x and have always gotten them back. The odd's of that are quite high as I have RMA'ed many boards as I worked for a builder in FL for a couple years and also many personal use boards. Im not angry or anything just amazed
They asked me if I wanted the old ones back. They would send me a form and I would need to fill that out and then pay for them and the shipping back to me. I said no thanks it will cost me less to buy a new fan and heat sink and I will get it done in shorter time. lol
The moral of the story is don't send them anything even if it's bolted to the motherboard. I know I won't. Im still scratching my head that It's never happened to me before this.
For the 3rd time since 2010 I have an M4A78T-E AMD mobo that needed RMA. Two times previous it was in for posting issues. This time it would not power up at all just dead.
All went well Im a Pro at RMA's, at least I thought I was Anyway got my RMA number sent the board in and just a few days ago got my return shipment. They sent me a replacement board new serial number etc. The only issue is this board is minus the plastic heatsink/fan hold downs and the steel back plate they are bolted to the board.
When I sent the board in I switched over to an Asrock motherboard I had purchased and installed my hyper 212 onto that yada yada.
So basically now I need to buy another after market heatsink and CPU fan that replaces the back plate etc in order to run/test or use the board. I don't want to remove the sinks from my running box in order to check it. Easier to just get another fan/sink.
The purpose of my post is I guess to just say that I have never in many RMA's over the years unbolted parts from any motherboard including this one 2x and have always gotten them back. The odd's of that are quite high as I have RMA'ed many boards as I worked for a builder in FL for a couple years and also many personal use boards. Im not angry or anything just amazed
They asked me if I wanted the old ones back. They would send me a form and I would need to fill that out and then pay for them and the shipping back to me. I said no thanks it will cost me less to buy a new fan and heat sink and I will get it done in shorter time. lol
The moral of the story is don't send them anything even if it's bolted to the motherboard. I know I won't. Im still scratching my head that It's never happened to me before this.