Hi ! Okay, so this isn't my first Asus build. In fact , it's my 6th. Back in the day, it seemed as if I could actually speak to an engineer at Asus when something very technical came up. It appears those days are over. I have two very unusual problems with a new build I put together and I'm looking for insights as to how I can troubleshoot what's going on. First, I'll list the two issues, then I'll list my hardware. Thanks in advance !
So, first off. The rig runs very well, whether I overclock it or not. Games, 3d Animation, Photoshop, everything runs great. I've stressed tested it and run it for hours with no issues. Not a single crash or bsod.
The catch is, I can't use "Restart". If I attempt to restart ( software installs / the restart command, or onboard button ) , the post stops at code 78 or 79 and the vga light goes on and stays on. If I "Shutdown" ( or hold the power key for long enough that the system shutsdown ) everything works fine. It's crazy, it's one of my most stable builds, but I can't restart. I can only shutdown. Sleep works fine. It's as if everything needs to power cycle to come up properly.
The second issue is with the onboard intel LAN port. One the system has come up, if I install the drivers for the LAN port it works just fine. Until shutdown the system. On the next boot, Windows indicates that there is something wrong with the port ( yellow question mark ) If I re-install the drivers, it works fine, until the next reboot.
I believe both of these issues "could be" related to the boot sequence / post / power up. Weird huh ? Maybe the LAN port isn't getting enough juice at post ? I don't know enough about voltages ( onboard ) to know how to troubleshoot it. For the time being, I'm just using a PCI Lan port to avoid the issue.
As much as I love Asus, they were not helpful. Period.
Here's my hardware config :
The CPU-Z link : http://valid.canardpc.com/dhd4mq
and
- Motherboard -
Asus RAMPAGE V EXTREME
BIOS American Megatrends Inc. - 1103 - 01/28/2015
North Bridge Intel Haswell-E rev 02
South Bridge Intel X99 rev 05
Intel Core i7-5930K CPU @ 3.50GHz
Threading 1 CPU - 6 Cores - 6 Threads ( I turned off hyperthreading, it doesn't really matter )
Frequency 1197.14 MHz (12 * 99.76 MHz)
Architecture Haswell-E/EP (22 nm)
CPUID / Stepping 6.F.2 / 6.3F (M0)
Microcode 0x000002D
Max. TDP 140 Watts
Voltage 0.727 Volts
Water Cooled with Intel ( asetek ) I know, I know...
Memory : 32768 MB
Type -2128 - Quad Channel
Frequency 1064.2 MHz (1:16)
Timings 15-15-15-36
Slot #1 ModuleCorsair - 8192 MB (17100)
Slot #2 ModuleCorsair - 8192 MB (17100)
Slot #3 ModuleCorsair - 8192 MB (17100)
Slot #4 ModuleCorsair - 8192 MB (17100)
Corsair Vengeance LPX 32GB (4 x 8GB) DDR4 DRAM 2666MHz C16 memory kit for DDR4 Systems (CMK32GX4M4A2666C16)
( Not on their "Approved List" but there are no mem errors, it passes metests, and Corsiar says it's fine )
OS Lives on a SSD Drive
Crucial M550 256GB SATA 2.5 Internal Solid State Drive CT256M550SSD1
Power Supply
EVGA SuperNOVA 1300G2 ATX12V/EPS12V 1300W 80Plus Gold Power Supply 120-G2-1300-XR
VGA
ASUS STRIX-GTX970-DC20C-4GD5 Graphics Cards STRIX-GTX970-DC20C-4GD5
Windows 7 Ultimate Edition 64-bit
Windows Subver SP1 (Build 7601)
So, first off. The rig runs very well, whether I overclock it or not. Games, 3d Animation, Photoshop, everything runs great. I've stressed tested it and run it for hours with no issues. Not a single crash or bsod.
The catch is, I can't use "Restart". If I attempt to restart ( software installs / the restart command, or onboard button ) , the post stops at code 78 or 79 and the vga light goes on and stays on. If I "Shutdown" ( or hold the power key for long enough that the system shutsdown ) everything works fine. It's crazy, it's one of my most stable builds, but I can't restart. I can only shutdown. Sleep works fine. It's as if everything needs to power cycle to come up properly.
The second issue is with the onboard intel LAN port. One the system has come up, if I install the drivers for the LAN port it works just fine. Until shutdown the system. On the next boot, Windows indicates that there is something wrong with the port ( yellow question mark ) If I re-install the drivers, it works fine, until the next reboot.
I believe both of these issues "could be" related to the boot sequence / post / power up. Weird huh ? Maybe the LAN port isn't getting enough juice at post ? I don't know enough about voltages ( onboard ) to know how to troubleshoot it. For the time being, I'm just using a PCI Lan port to avoid the issue.
As much as I love Asus, they were not helpful. Period.
Here's my hardware config :
The CPU-Z link : http://valid.canardpc.com/dhd4mq
and
- Motherboard -
Asus RAMPAGE V EXTREME
BIOS American Megatrends Inc. - 1103 - 01/28/2015
North Bridge Intel Haswell-E rev 02
South Bridge Intel X99 rev 05
Intel Core i7-5930K CPU @ 3.50GHz
Threading 1 CPU - 6 Cores - 6 Threads ( I turned off hyperthreading, it doesn't really matter )
Frequency 1197.14 MHz (12 * 99.76 MHz)
Architecture Haswell-E/EP (22 nm)
CPUID / Stepping 6.F.2 / 6.3F (M0)
Microcode 0x000002D
Max. TDP 140 Watts
Voltage 0.727 Volts
Water Cooled with Intel ( asetek ) I know, I know...
Memory : 32768 MB
Type -2128 - Quad Channel
Frequency 1064.2 MHz (1:16)
Timings 15-15-15-36
Slot #1 ModuleCorsair - 8192 MB (17100)
Slot #2 ModuleCorsair - 8192 MB (17100)
Slot #3 ModuleCorsair - 8192 MB (17100)
Slot #4 ModuleCorsair - 8192 MB (17100)
Corsair Vengeance LPX 32GB (4 x 8GB) DDR4 DRAM 2666MHz C16 memory kit for DDR4 Systems (CMK32GX4M4A2666C16)
( Not on their "Approved List" but there are no mem errors, it passes metests, and Corsiar says it's fine )
OS Lives on a SSD Drive
Crucial M550 256GB SATA 2.5 Internal Solid State Drive CT256M550SSD1
Power Supply
EVGA SuperNOVA 1300G2 ATX12V/EPS12V 1300W 80Plus Gold Power Supply 120-G2-1300-XR
VGA
ASUS STRIX-GTX970-DC20C-4GD5 Graphics Cards STRIX-GTX970-DC20C-4GD5
Windows 7 Ultimate Edition 64-bit
Windows Subver SP1 (Build 7601)
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