ASUS ROG Strix X570-F DRAM Freeze After Period on Sleep

[vettesea]

Hi All

I recently built a new PC with an ASUS ROG Strix X570-F motherboard. The specification of the PC is as follows:

ASUS ROG Strix X570-F Motherboard - BIOS 2407 x64
AMD Ryzen 7 3700X Processor (8C/16T, 36 MB Cache, 4.4 GHz Max Boost)
Sabrent 1TB Rocket Nvme PCIe 4.0 M.2 2280 Internal SSD Maximum Performance Solid State Drive With Heatsink
(2x16GB) Corsair DDR4 Vengeance RGB PRO Black, PC4-28800 (3600)

I have noticed a problem when the PC goes to sleep after a period of time. When I go to start it back up, move mouse etc... the PC kicks back into life but the DRAM sequence on the motherboard gets stuck with an Amber light and the boot sequence does not move forward. The only way I can recover the situation is a recycle of the power of the PC.

Has anyone experienced similar problems, can anyone support in how I can avoid this happening. It it worth mentioning that this does not happen everytime it goes to sleep.

Thanks

Andy

 

[trents]

Have you tried disabling hybrid sleep yet in Control Panel>Power Options>Advanced?

 

[vettesea]

Have you tried disabling hybrid sleep yet in Control Panel>Power Options>Advanced?

Have made the change and will test over the next few days before reporting back.

Thanks

 

[vettesea]

Have you tried disabling hybrid sleep yet in Control Panel>Power Options>Advanced?

Hi

I thought we were doing OK but today it happened again :-(

 

[wingman99]

Have you tried memtest 86 https://www.memtest86.com/download.htm to test if there is a problem with system memory.

 

[vettesea]

Have you tried memtest 86 https://www.memtest86.com/download.htm to test if there is a problem with system memory.

Hi

Ran Memtest yesterday (took nearly 7 hours which i was not expecting ) and there were zero errors.

 

[wingman99]

Well the memory seems to be fine.

Have you tried disconnecting all the USB devices except the mouse and keyboard when it sleeps.