Bad Ram or Bad slot

[dfonda]

Good news Bad news tonight. New PC #5 in sig . Lit up seemed fine in every aspect other than a boot screen. Pulled GPU. Then pulled the RAM module and left a single in the correct slot. That was the problem, Booted up and I installed Windows 11.

Tomorrow I'll swap the one in there with the one I pulled and suspect is Bad. So if it works I wonder is that indicates the slot is bad. Probably the first time in 10 years I did not get G skil. I went with Lexar. I'll have no trouble returning them to Amazon if needed. I can take a couple out of another PC to use till I get another set.

Just glad I stumbled upon the issue so quickly.

As a side not I used an XML script for the first time on a Windows 11 install and it went perfect. Did the whole install without having to answer any questions. Also kept most all bloat ware off.

 

[Woomack]

I recently had to reseat RAM on two new motherboards because of a RAM error code. I simply removed them and installed them again, and I have had no problems since then. I'm not saying it's the case with your problem, but I would check that first as RAM is barely ever faulty (that's why all brands give a lifetime warranty). It doesn't mean it's not happening.
Check both sticks and find out, as if I'm right, you checked one of them.

 

[dfonda]

I recently had to reseat RAM on two new motherboards because of a RAM error code. I simply removed them and installed them again, and I have had no problems since then. I'm not saying it's the case with your problem, but I would check that first as RAM is barely ever faulty (that's why all brands give a lifetime warranty). It doesn't mean it's not happening.
Check both sticks and find out, as if I'm right, you checked one of them.

So both sticks work in the B2 slot. Still does not boot with 2.

They have been in and out and moved around multiple times.

I ran out of time. When I get home I'm going to try two modules from my other PC. Hopefully it's just a weird compatibility issue and the other two will work.

 

[dfonda]

Same thing. Two good modules of G skil Trident it won't even post. The fans spin up and slow down and at that point I know it will not post. One stick in the B2 slot boots right up.

I don't see anything in BIOS that would effect it . Anyone have any ideas?

XMP is Auto and doesn't seem to be able to change. I am looking through any BIOS updates at Asrock that might fix this.

Edit: One of the latest 3 BIOS's Improves memory compatibility. I'll go ahead and put on the newest one for the last Microcode it should include all the others.

 

[EarthDog]

Lexar? Are the sticks on the compatibility list?? Can you list the make/model/PN?

Updating the BIOS is the first thing I do to any mobo, new or used. Get all the goodies and cross your fingers, lol.

EDIT: Lexar is on there... one kit that runs DDR4-4800 (slllllooooooooooowuh).

 

[dfonda]

Lexar? Are the sticks on the compatibility list?? Can you list the make/model/PN?

Updating the BIOS is the first thing I do to any mobo, new or used. Get all the goodies and cross your fingers, lol.

EDIT: Lexar is on there... one kit that runs DDR4-4800 (slllllooooooooooowuh).

I put on the latest BIOS no go. I have 2 sets to use a Gskil out of my #1 PC (I had 64GB and pulled these). So I have been alternating between the Lexar and the Gskil. The modules are all good.

So the one thing I see is in the BIOS I can only choose auto for XMP no disable is available. It has 1 profile that I want to clear out in case its causing the issue (As in it is Auto trying to use that profile from previous RAM. )I can't seem to get it to load defaults. Do I need to clear CMOS (Pull battery to clear that). It has an option for defaults but when I say OK it doesn't do anything.

 

[EarthDog]

Go into the Advanced part of the BIOS under OC Tweaker... I'd guess that's auto if there isn't a disable. Just make sure when you get into windows with one stick, that it's reading the JEDEC speeds and tmiings.. then you know if it's disabled or reading the profile.

 

[dfonda]

Go into the Advanced part of the BIOS under OC Tweaker... I'd guess that's auto if there isn't a disable. Just make sure when you get into windows with one stick, that it's reading the JEDEC speeds and tmiings.. then you know if it's disabled or reading the profile.

Yeah I googled it and found disable under tweaker. Tried the second stick no go yet. Going back in to check the single stick.

 

[dfonda]

It is using the Profile of the Lexar 5600 36 36 36 76 1.25v.

That was the only thing I could think of.

I am going to take a break. When I get back to it, I am going to put my 4 Gskil in. In the crazy off chance that it will like 4 instead of 2. Otherwise I can't think of anything else.

I'll be googling a few YouTube's with Livemixer reviews and see what RAM they used and maybe buy that.

 

[WhitehawkEQ]

I use Corsair memory for my desktops, I am currently looking in to getting AMD Ryzen 7 7700X CPU and GIGABYTE X670 AORUS ELITE AX AM5 so I will soon be looking at DDR5 Corsair ram for that.

 

[don256us]

At this point, I think you proved that the slot is bad. Works with one stick but not two. Swapped position 1 & 2 and the problem remains. Tried both sticks individually and they work in slot 1. Tried multiple brands and none work if in two slots....

I think you've done everything needed to prove that the slot is bad. Am I reading this wrong?

 

[WhitehawkEQ]

Take all the ram out and look at slots to see if and pins are bent, maybe post a picture so we can take a look

 

[EarthDog]

At this point, I think you proved that the slot is bad. Works with one stick but not two. Swapped position 1 & 2 and the problem remains. Tried both sticks individually and they work in slot 1. Tried multiple brands and none work if in two slots....

I think you've done everything needed to prove that the slot is bad. Am I reading this wrong?

Agreed. I think, somehow, that one slot is bad.

 

[dfonda]

Never having had a defective Mobo and not believing I could, I am looking for a bottle of Holy Water to sprinkle on it.

Building up the energy to play around with it some more.

 

[dfonda]

Take all the ram out and look at slots to see if and pins are bent, maybe post a picture so we can take a look

I can't see anything....A2 problem slot, second from left.

 

[don256us]

You noted that this is a new build. Not sure if the MB is new. Could be a bad trace, bad solder joint, bad IC or resister/cap/etc. If the MB is new, then it's defective. If its one that you are reusing, then it failed. RMA it if that's an option.

I don't see any physical damage so I'd say its electrical not mechanical in nature.

 

[JLK03F150]

Never having had a defective Mobo and not believing I could, I am looking for a bottle of Holy Water to sprinkle on it.

Building up the energy to play around with it some more.

DOA motherboards can happen, even if it is not frequent. The Asrock Z87 in my sig is a replacement board. The original had the same problem as yours, a dead memory channel (out of the box). I had bought mine from Microcenter, so I just took it in for a swap.

 

[freeagent]

I poured a little coffee out for the board.

RIP little fella, we hardly knew ye.

 

[dfonda]

You noted that this is a new build. Not sure if the MB is new. Could be a bad trace, bad solder joint, bad IC or resister/cap/etc. If the MB is new, then it's defective. If its one that you are reusing, then it failed. RMA it if that's an option.

I don't see any physical damage so I'd say its electrical not mechanical in nature.

It is a used board so I know it worked before. As the sellers about the most trustworthy person I know.

They have gone beyond to resolve the issue.

 

[freeagent]

It is a used board so I know it worked before. As the sellers about the most trustworthy person I know.

Ok, then its settled. It still works, but hates your ram.. got anything else?

Edit:

Maybe do a switcheroo with the original sticks that worked and a pair of yours?