- Joined
- Mar 6, 2006
- Location
- Virginia, USA
Hello : )
It has been quite some time since I posted here (years actually), and I am hoping you knowledgeable people can provide some guidance with an issue I am having.
I have been getting random Blue Screen of death restarts on my desktop for about a year now, and would like to know how to go about troubleshoot it. The error code the BSOD gives is a generic code, and only searching says to simply reinstall windows, which I did and that did not resolve the problem.
The error (STOP) code that the BSOD gives me is 0xc000021a.
Also, I do not get this issue when I am simply browsing the internet. The last two times this happened I was
1.) Browsing the internet and listening to music at the same time.
2.) Installing a game on steam
My Computer is listed below.
OS: Windows 8.1
Processor: Intel Core i5-2500K 3.3 GHz
RAM: 16GB Corsair
Graphics: AMD Radeon HD 6900 Series
SSD: 128GB Intel
HDD: Old 1TB Seagate drive
Please let me know if you need any more information, and how I can start to troubleshoot this. I don't want to have to buy a brand new computer because of this issue, but I don't know how to narrow this issue down.
Thank you all so much!
It has been quite some time since I posted here (years actually), and I am hoping you knowledgeable people can provide some guidance with an issue I am having.
I have been getting random Blue Screen of death restarts on my desktop for about a year now, and would like to know how to go about troubleshoot it. The error code the BSOD gives is a generic code, and only searching says to simply reinstall windows, which I did and that did not resolve the problem.
The error (STOP) code that the BSOD gives me is 0xc000021a.
Also, I do not get this issue when I am simply browsing the internet. The last two times this happened I was
1.) Browsing the internet and listening to music at the same time.
2.) Installing a game on steam
My Computer is listed below.
OS: Windows 8.1
Processor: Intel Core i5-2500K 3.3 GHz
RAM: 16GB Corsair
Graphics: AMD Radeon HD 6900 Series
SSD: 128GB Intel
HDD: Old 1TB Seagate drive
Please let me know if you need any more information, and how I can start to troubleshoot this. I don't want to have to buy a brand new computer because of this issue, but I don't know how to narrow this issue down.
Thank you all so much!
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