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Cisco VoIP 7911/7906 phone.

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don256us

Uber Folding Senior
Joined
Jul 17, 2003
I can't seem to find the answer to this question and my skillset is very limited. I can place a call on hold and pickup a call separately but not together. I have read the manual for this phone but it does not answer this question:

With a 7911, can I place a call on hold the press More | Pickup and work on this second call?

I have set the "Maximum Number of Calls" to 6 and the "Busy Trigger" to 3 and my user cannot place a call on hold to pickup a second call.
 
OP
don256us

don256us

Uber Folding Senior
Joined
Jul 17, 2003
My Cisco phone administrator doesn't know either but by coincidence he is talking to our support rep tomorrow. When I get a firm response I will post it here.
 
OP
don256us

don256us

Uber Folding Senior
Joined
Jul 17, 2003
It turns out that the answer is that the 7911/7906 does not support doing both.