dead hard drive?

[mymojo]

6 month ago I bought a 30 gig western digital hard drive. now I think its dead. when I boot up my puter it see's it but when it's about to go in to windows the hard drive turns off then back on.
which couses windows not to boot. I tried to fdisk it but it dont see the drive. I put a older hard drive in and that one is fine. so is my new one dead?

 

[CyberFed]

what do you mean it turns off/on , what error do you get?
Did you try writing zero's to the entire disk and starting over?

 

[mymojo]

right when its going into windows it stops spinning and starts right back up again. like someone turned the power off to it. and back on. and I cant reformat it becouse fdisk dont see the drive but my bios does. its hard to explain. I dont know what you meen by zeros at the end.

 

[stool]

Did you buy the drive new? I believe WD includes diagnostic software on the setup disk, but if not, you can probably DL some from their website. Also, it should have a warranty if it is biting the dust. From your description, it does sound like a drive on the way out.

 

[explorer]

Always make sure to check the cables, it might be just some dumb mistake.

 

[mymojo]

well I ran the software for it (dlgdiag 4.12) and it gives me a error code of 0207 which has something to do with my cables. so I tried 3 new ones and it still says the same thing.I guess it's dead. I emailed WD and all they said was to check if I had the cable in right. I was hopeing for a little more from them. and I did by it new but I cant find the receipt. does that mean I cant send it back?

 

[CyberFed]

sounds like it is dieing on you, what i ment by writing zeros was the diagnostic disk that came with the HD should have a feature that says write zeros to disk, its like a mega-format but if its not detecting your hardware with that disk chances are the thing is toast

 

[stool]

well I ran the software for it (dlgdiag 4.12) and it gives me a error code of 0207 which has something to do with my cables. so I tried 3 new ones and it still says the same thing.I guess it's dead. I emailed WD and all they said was to check if I had the cable in right. I was hopeing for a little more from them. and I did by it new but I cant find the receipt. does that mean I cant send it back?

As long as you know the model and serial numbers from the drive, you should be able to RMA it. On their site should be a notice on how to RMA. Also, as long as its a toll free call its easier top figure your problems out over the phone.

 

[trdsw20]

Try wiggling the cables and see if you can get a better connecton. Try booting from the good drive and hooking the bad one as slave. If it will boot with it you can probably format in windows!

 

[David]

Check the jumper settings - make sure it is set up correctly as master or slave. Put it as master on the first IDE cable.