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dell xps 13 won't boot windows

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jediobi1

Member
Joined
Feb 16, 2006
my fiancee was using a dell xps 13 for a while when she started having issues where the laptop would be slow or crash and finally a few weeks ago she was using it and it blue screened and now when you power it up it shows the dell logo and goes into the point it tries to boot windows 7 (it had windows 8 i put 7 on it) but all i get is a black screen.

i went into the bios and it sees the ssd but for some reason wont boot windows, i booted up a windows 7 usb and tried to do a repair but it couldnt find a install of windows, is there anything i can try?
 

ATMINSIDE

Sim Racing Aficionado Co-Owner
Joined
Jun 28, 2012
I'd try a clean install.
Have you checked the SMART data of the SSD?
 

Mr.Scott

Beamed Me Up!
Joined
Jun 9, 2013
Wipe the drive (HDDErase) and try the install again. If the drive is not found by the installer, chances are the SSD is dead.
 
OP
jediobi1

jediobi1

Member
Joined
Feb 16, 2006
i dont know what is going on, the bios sees the drive just fine but windows installer does not, i am thinking of getting a usb adapter for it and see if windows picks it up
 
OP
jediobi1

jediobi1

Member
Joined
Feb 16, 2006
hey everyone had trouble logging into my account here but thats fixed thanks admins! i bought a msata to usb adapter for the ssd for this laptop and while the access is very very slow which tells me this drive is on its way out, but i can access the windows files, is there any free or opensource hard drive backup software that can backup the hdd to a file like a iso file or bin file that i can store on a backup drive until i get the drive for it and restore it