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DOA WD drive

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mrgreenjeans

Member
Joined
May 3, 2003
Location
Cleveland, GA
I'm working on a friends computer I built for them originally, an ASUS P4S8X-X mb, 2.4g, 512 ram, and a 80g WD harddrive. They started having problems and random crashes, and related it to a game their son had installed and then uninstalled. I attempted a system restore to a point prior to the game installation and got an error report on the reboot that a command sys. file was missing or corrupt. I downloded WD's harddrive checking software (Lifeguard) and ran it and did a reformat with no apparent problems. I then reinstalled Windows and had just about finished reloading all the software when i got another error with another sys. file missing on a reboot.
Now the Lifeguard won't run, gets a memory error while trying to write the temp files to the harddrive) and the mobo bios has a warning that the hardrive is ready for immient failure. I opened her up, checked all connections and cables and still the same.
Pretty much figure the drive is dead or dying.
Any ideas other than a quick visit to Newegg for a replacement?
 

Th0r

Member
Joined
Dec 23, 2002
Location
England. Liverpool, Aintree
Ok lets not jump the gun.... Maybe its not the Hard Drive... Memory failure?!?!?!.... *glares at RAM chips*... yeah that could be a problem...

If the lifeguard tools didn't find anything the first time then it could be a bad RAM!!!
 
OP
mrgreenjeans

mrgreenjeans

Member
Joined
May 3, 2003
Location
Cleveland, GA
OK, let's run MEMtest86. I'll keep you posted. But when it says 'memory failure, the software is writing temp files to the harddrive, not to the RAM, but, hey, I'll give it a shot!
 
OP
mrgreenjeans

mrgreenjeans

Member
Joined
May 3, 2003
Location
Cleveland, GA
It's on the forth successful pass of MEMtest with no errors, so I think it's gonna be the hardrive. It's the first one I've ever had go belly up on me. WD's pretty good on their warrranty aren't they. It's probably not over a year old. Time for an RMA. I'm gonna go ahead and order a new one off NewEgg so i can get the client up and running again.
Thanks for the suggestions. I'm gonna let in run for a while just in case. It won't make any difference if I order tonight or tomorrow morning.
 

CrashOveride

Member
Joined
Jun 22, 2002
Location
Beijing, China
They have good warrrenties ya, you might wanna try a low level format or somthing, scandisk too... those can fix bad sectors, otherwise you might wanna make sure they replace drives for that and then RMA it.
 
OP
mrgreenjeans

mrgreenjeans

Member
Joined
May 3, 2003
Location
Cleveland, GA
Already been to their site and have RMA. By using the 'advanced option' they'll go ahead and ship the replacement while I return the other, holding the credit card number in the meantime. Got to give them credit. Makes me glad to know my personal rig is running wd's.
I stopped MEMtest on the 14th pass. I think if that was the problem it would've turned up by then.
Thanks for the input guys!