Error 62 and black screen when GPU plugged in

[Silas23]

Hey all. I'm hoping someone out there can help. I recently had an 800 watt PSU go out on me

and replaced it with a 750 watt one I had from a previous build. Everything booted fine and I was

able to navigate as usual. About 30 mins into a video I was watching, the screen went black. I

was still able to hear the video but no picture. Thinking the GPU may have been fried by the PSU

issue, I replaced it with an older GPU and rebooted. I could hear windows load but still had the

black screen and error code 62 on the motherboard. I removed the GPU and booted with no

grapics card and voila I'm back in business. I should mention that I tried both PCIE slots for the

GPU and received the same error 62 code. I was begining to think I had a bad motherboard

when I found that windows had installed the drivers for the old GPU even though the screen was

black. . Does anyone have any suggestions for getting the screen back up with a GPU plugged

in? I'm really hoping I don't need a new GPU or motherboard and that this is some simple fix that

is just beyond a noob like me. I'll list the basics of my build below. Please let me know if any

other info is needed and I'll post it for you. Thanks in advance.


I7-3770k
16GB RAM
2TB HD
120GB SSD
HD 7990 GPU
Biostar TZ77B Motherboard
Windows 7 Home Premium

 

[ATMINSIDE]

Does the system work if you take the 7990 out and use onboard graphics?

 

[Silas23]

Yes. When there is no GPU slotted it boots and runs fine.

 

[ATMINSIDE]

Try uninstalling all the AMD GPU drivers now, then putting the 7990 back in.

 

[EarthDog]

Outside of what ATM suggested above... I'm concerned about the PSU choices. You had an 800W crap out on you so you went with one with less wattage from an old build? What is the 750W PSU brand?

You may have cooked the PCIe slots when the PSU went out...

double spacing... interesting...LOL!

EDIT: I deleted your duplicate thread. Please do not create multiple threads on the exact same subject.

 

[Silas23]

Yeah I had the 750 watt PSU from a previous build and really dont have the money to buy new right now. Would the PCIe slots still be readable for windows to download the drivers for my older GPU if they were cooked? I am about to try ATM's suggestion. I'll let you know if it helps.

No double spacing this time lol

 

[EarthDog]

Again what brand/model is the 750W PSU. I would hate for you to replace crap with crap...

If you are running off the integrated GPU, the PCIe slots would have nothing to do with it. You can't install NVIDIA drivers with no NVIDIA GPU or (AMD, AMD) in the PC. The only way to test the slots is as you already did it... with another known good GPU.

 

[Silas23]

Its an Ultra 750watt. I removed the drivers and reinstalled the GPU but the screen was still blank with the 62 code displayed on the MB. I removed it and rebooted with no GPU and it came back up with no issues. Just as a test I decided to try and run a few of the kids games to see what would happen. Not one of them would launch. The onboard graphics of the processor should be enough to run most of these. Now I'm really confused.

 

[EarthDog]

What do mean by 'not one would launch'? What happens?

 

[Silas23]

The game defiance gives me an error message "Failed to initialize display adapter. If this problem continues to happen, please restart your system." The game minecraft shows error codes that I can't understand in the launcher after I hit play. Lego Minifigures Online states an error has ocured and wants to send a report.

 

[ATMINSIDE]

Sounds like parts of the motherboard are toasted to me.

Also, replace that ticking time bomb of an "Ultra" PSU with a quality unit.

 

[EarthDog]

Did you install the intel driver for the integrated GPU?

 

[Silas23]

I just installed the driver for the integrated GPU and am now able to run those games. Do you think flashing my Bios is worth trying?

 

[EarthDog]

If you tried the slots with another GPU, then flashing the BIOS will not help.