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Freezing and corrupt profile

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Feb 1, 2002
Orlando FL
Ok let me make this as short and sweet as possible. My computer keeps freezing on me. When I restart I have to run chkdsk through the WinXP recovery console because the OS won't boot. It won't let me run chkdsk on my E: drive (where windows is installed) saying "There are one or more unrecoverable problems" So I run it on my C: drive

The computer allows me to boot to Windows but doesn't load my profile so all my icons wallpaper shortcuts are all gone. My main drive (E) is a brand new Maxtor 40GB only one week old, because my last one went bad so I RMA'd it. Could it be possible that i got another bad one?


Inactive Moderator
Dec 17, 2000
Portland, OR
Since you can make it to the desktop, but nothing is visible...hit Ctrl-Alt-Del to bring up Task Manager | File-->New Task (Run...) | In the "Open" field, type cmd and click OK | At the prompt...

E:\Documents and Settings\<Your Name>\>

...type chkdsk /F and ENTER (the /F switch fixes errors on the disk)...you can then schedule chkdsk to run on next boot. If that doesn't work for you, try chkdsk /R from the command prompt next boot (the /R switch locates bad sectors and recovers readable information).

You could also try Maxtor's Powermax software to repair the volume, available from Maxtor here...

http://www.maxtor.com/en/support/downloads/powermax.htm :)
Last edited:


May 22, 2003
c:\documents and settings\<ur login>\My Documents
back it up 1st then delete ur profile
c:\documents and settings\<ur login> folder

Hopefully ur default account still there in c:\documents and settings it should be hidden if u cant find it tell us we can fix that problem for u too