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Gigabyte RMA (GA-P35C-DS3R)

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Des1017

Member
Joined
Jun 1, 2004
One of my friends was telling me he heard horror stories about the motherboard RMA process. Now I'm one of the victims of this.

I sent a GA-P35C-DS3R in for RMA after it died from no where.
http://www.newegg.com/Product/Product.aspx?Item=N82E16813128048

Obviously it's discontinued now, so they are trying to give me a similar board, except for the fact that the DS3L does not support DDR3. Which is what they sent me. http://www.newegg.com/Product/Product.aspx?Item=N82E16813128059 which was apparently replaced by the EP35. WTF?! heh

So you can understand the problem here. Does anyone know about Gigabytes RMA process as far as requesting a better board, or if I'm able to use this one until they can send me the same or better board? I need some help here
 

RangerXLT8

Member
Joined
Oct 9, 2004
Location
Asheville NC
One of my friends was telling me he heard horror stories about the motherboard RMA process. Now I'm one of the victims of this.

I sent a GA-P35C-DS3R in for RMA after it died from no where.
http://www.newegg.com/Product/Product.aspx?Item=N82E16813128048

Obviously it's discontinued now, so they are trying to give me a similar board, except for the fact that the DS3L does not support DDR3. Which is what they sent me. http://www.newegg.com/Product/Product.aspx?Item=N82E16813128059 which was apparently replaced by the EP35. WTF?! heh

So you can understand the problem here. Does anyone know about Gigabytes RMA process as far as requesting a better board, or if I'm able to use this one until they can send me the same or better board? I need some help here

Call them on the phone and tell them you want the EP-35C_DS3R. I'm having problems with mine and DDR3 right now..
 
OP
D

Des1017

Member
Joined
Jun 1, 2004
This might sound stupid, but I opened up the sealed box and it is the same model. So i installed it.. Same exact problem.. it doesnt post, and restarts in a loop. wtf?