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GSkill.....lousy customer service so far.

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Vito

Member
Joined
Jun 28, 2003
Location
Iowa
Anyone else find dealing with this company problematic?

1. I've been trying to get these asshats to reply back to countless e-mails about a simple request for an RAM number so that I may return 4 sticks of DDR2 memory.
Filed out their official request form....e-mailed it. Waited...1, 2 days....a week now.

2. Then I go to their online user's forum to vent and ask why.......but have to wait until I'm approved by the moderators as a user who has post privileges:shrug:

3. Finally, yesterday I get an e-mail reply that says...." Please give me your RMA # so I can check status".
Hey braincell lacking comrade...I NEVER got the g-dam RMA number in the first place!!!! That's what my e-mail request was for if you would have read it.

Here I am with over $300.00 worth of bad mem sticks, a non usable rig, along with 2 weeks of burned up time wasted trying to get simple replies back.

Who's running the RMA dept........11 year old kids?

:rain:
 

Janus67

Benching Team Leader
Joined
May 29, 2005
Do they have a phone number that you can call?

You may want to check the model of RAM you have on newegg, a lot of times they respond to the poor ratings with a way to contact them, check there.
 
OP
V

Vito

Member
Joined
Jun 28, 2003
Location
Iowa
Do they have a phone number that you can call?

You may want to check the model of RAM you have on newegg, a lot of times they respond to the poor ratings with a way to contact them, check there.

Well I called the number listed on the site.
That seems to do the trick.
Or they were watching this thread:clap:

Got the RMA # finally.