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Help! Slow read times with New Cendyne DVD writer

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terminalmind

Registered
Joined
Jul 26, 2002
I first noticed this when putting a disc into the drive. It takes twice as long for the dialog box to pop up with the Cendyne when compared to my 3 1\2 year old pioneer DVD Rom. I ran the Sandra DVD benchmark and it got a 1925 Kb/s transfer rate and it shows it is reading at 2x. The Cendyne is supposed to be able to read DVD's at a max of 12X compared to my old pioneer which is only rated at 5X. What gives? Is this Cendyne defective?
It shows to be using UDMA2. I've tried it without Application Accelerator and with it but there is no difference.
Any help would be appreciated. Otherwise I guess I'll be sending it back.:cry:
 

sappo

Member
Joined
Aug 12, 2002
Location
guam
12X is that maximum it can read. It's a tricky marketing ploy that's been going for years and years with CD Rom drives. Another explaination is that the disk is bad, but that's more or less a guess.
 
OP
T

terminalmind

Registered
Joined
Jul 26, 2002
Thanks for the replys. Yes DMA shows to be enabled.

I went to the Cendyne website yesterday and filled out their
Online Customer Support Form and amazingly I got a response back last night. They told me to provide my shipping address, etc. and they would issue me an RMA # so I could send it back to them. I contacted Staples this morning and told them about the problem and they are going to pick it up and give me a refund.

Oh well, guess I'll be looking around for another good deal on a
DVD writer.