I have a WD MY Passport Ultra 1TB External drive that I use for large file transfer between systems (2 physical locations). It recently stopped being recognized by my laptop at one location. I brought it home and plugged it into my NAS and it is still not recognized.
Additional information/steps attempted.
Laptop @ remote location(no internet) - Tried multiple USB ports. I get the audible tone that it connects but does not appear in Explorer.
Local Desktop (NAS) - Tried multiple USB ports. Again I get audible tone it is connected but nothing in Explorer. Opened Disk Manager, it's not there either.
I have not tried opening the sealed case and extracting the drive to see if I can connect it manually to a desktop.
The drive has an internal light that does illuminate when plugged in so the cable is providing power. No idea if it is still under warranty. Hell, I don't even remember where I bought it, either Microcenter or Amazon.
What are the chances I can perform CPR and breathe life back into it?
Additional information/steps attempted.
Laptop @ remote location(no internet) - Tried multiple USB ports. I get the audible tone that it connects but does not appear in Explorer.
Local Desktop (NAS) - Tried multiple USB ports. Again I get audible tone it is connected but nothing in Explorer. Opened Disk Manager, it's not there either.
I have not tried opening the sealed case and extracting the drive to see if I can connect it manually to a desktop.
The drive has an internal light that does illuminate when plugged in so the cable is providing power. No idea if it is still under warranty. Hell, I don't even remember where I bought it, either Microcenter or Amazon.
What are the chances I can perform CPR and breathe life back into it?