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Is this easily fixed?

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Murp

Registered
Joined
Mar 7, 2003
Location
USA
Ok I think my ThermalTake Big Typhoon was tightened too much. Made the computer stop turning on. So I sent my brand new ASUS board back to ASUS to see if they'd cover it with teh warranty. They didn't. They sent back this picture saying that I'd have to pay $40 for damaged pins and that if I don't respond in 2 days or turn down the repair service, it'll be sent back to me.

pindamage.jpg


Judging from the picture, it looks like the pins are only bent and that I could take a small flat head screw driver or pliers and bring'em back up again.

Whatcha think? Should I pay $40 or fix it myself?
 

hUMANbEATbOX

Contributing Member
Joined
Nov 17, 2002
if you are going to try to fix it, use a mechanical pencil with no lead in it. slip the tip of it over the bent pin, and straighten away. be sure not to bend back and forth at all, or it will snap off.

i've done this a few times on CPU'S, never had to attemp it on a 775 socket.

GL!
 

batboy

Senior Moment
Joined
Jan 12, 2001
Location
Kansas, USA
There are a whole bunch of those pins and they are very tiny and packed in close together. I've straightened socket 478 pins before, but not sure I'd want to tackle that job, although $40 sounds sort of like a lot.
 

jcw122

Member
Joined
Jun 25, 2004
I'd pay the 40, from what I'm seeing from this very crappy looking image, the pins are ALL completely bent @ a 90 degree angle, and all in the same direction. I'd say there's a big chance of one of the pins breaking off if u try to correct it.

Next, this doesn't look like a CPU to me....that's the CPU right? Or are those pins stuck in the socket? I'm really confused w/ this.
 

CoreGamer

Member
Joined
Nov 20, 2005
jcw122 said:
I'd pay the 40, from what I'm seeing from this very crappy looking image, the pins are ALL completely bent @ a 90 degree angle, and all in the same direction. I'd say there's a big chance of one of the pins breaking off if u try to correct it.

Next, this doesn't look like a CPU to me....that's the CPU right? Or are those pins stuck in the socket? I'm really confused w/ this.
Dude....thats an LGA 775 Socket....775 CPU'sare pinless :-/
 

BigStan

Member
Joined
Jul 1, 2004
Location
Dallas, TX
IMHO, pay the $40. You'll never get them straight. They are going to replace the socket. Since it ihas been stressed by over tightening the typhon, you can't know what other pbs might show up in the future. Just let them replace it.
 

crimedog

Member
Joined
Nov 2, 2003
Location
South of Boston
i've bent and straighted many pins, do not pay them $40

of course there's no guarantee that's the only thing wrong with your board. if you know it's the pins then hell yeah do it yourself. i'm shocked at anyone telling you not to.
 
OP
Murp

Murp

Registered
Joined
Mar 7, 2003
Location
USA
Hmmm ok I guess I'll pay the $40. I too am worried that might not be all that's wrong with it. I wish that warranty would cover more though...

Thanks to all for your help and input.
 

stang8118

Member
Joined
May 28, 2004
Murp said:
Hmmm ok I guess I'll pay the $40. I too am worried that might not be all that's wrong with it. I wish that warranty would cover more though...

Thanks to all for your help and input.


Why would they cover that though?? Wasn't there fault lol...

After seeing those pins i would probably pay the $40 myself... 775 pins is alot of little pins IMO, if it was skt A or 478 i would say do it yourself.
 

d94

$30 a phone
Joined
Sep 26, 2004
Location
48302
godman had the same thing happen..xcept it wasnt' an asus
pm him, he'll tell ya how he fixed it :)
 

Know Nuttin

Senior Member
Joined
Mar 25, 2004
Location
Ontario, Canada
exactly how tight did you attach the heatsink? You would have had to bend the T-Bar quite a bit to get that much pressure onto the CPU, to bend the pins. Or so I would think.
 

diehrd

Senior SMP Gawd
Joined
Jan 15, 2001
Location
NY
I bent pins on my 939 and corrected it with a credit card.I doubt those pins are any different to fix.But as they have it in there possesion I would just pay 40.00 and have it done,If you have the 40.00 to spare. .
 
OP
Murp

Murp

Registered
Joined
Mar 7, 2003
Location
USA
Yeah I guess I did tighten it a lot. Sometimes I don't know my own strength... :p
 

crimedog

Member
Joined
Nov 2, 2003
Location
South of Boston
i'm fairly certain that heatsink mounting strength won't bend pins. when mounting my (heavy) copper dry ice tube to the board i put a ton of force with no ill effects.

diehrd said:
I bent pins on my 939 and corrected it with a credit card.I doubt those pins are any different to fix.But as they have it in there possesion I would just pay 40.00 and have it done,If you have the 40.00 to spare. .

these pins are... special.
 

RangerXLT8

Member
Joined
Oct 9, 2004
Location
Asheville NC
I was in this exact same situation, and they will send it back to you if you don't pay. Asus tech support is the worst, ask to speak to their supervisor.

I guarantee you that you did not do that by having the heatsink bolted on too tight. as long as the processor is seated right, those pins are not going to bend. I damaged mine while I was inserting the plactic socket cap to be sent back for RMA, so it happened after my board was already dead, but Asus didn't give a sh*t.

And the b*tch is, they won't diagnose\fix the board unless you pay to have the socket fixed. I bent some pins on my P5AD2-E and the corner of a razor blade to bend them back into position, the proc\board actually worked ok witht he bent pins, it's jsut I wanted to bend them back to their exact spots. Those pins in that pic look ok, you could probably buckle down a cpu in there and it would work fine, trust me.
 
Last edited:
OP
Murp

Murp

Registered
Joined
Mar 7, 2003
Location
USA
It wouldn't work, that's why I sent it in. They are telling me it's not working cuz of the pins. What you say though about bending the pins when putting the cap back on could be accurate though. Something about the way that cover went in didn't sit right with me. Ah well, they've got their money. It better get fixed.
 

RangerXLT8

Member
Joined
Oct 9, 2004
Location
Asheville NC
Murp said:
It wouldn't work, that's why I sent it in. They are telling me it's not working cuz of the pins. What you say though about bending the pins when putting the cap back on could be accurate though. Something about the way that cover went in didn't sit right with me. Ah well, they've got their money. It better get fixed.


lol yeah they also told me it was the pins to, in the end they ended up sending me a brand spanking new retail P5WD2 Premium.
 

orion456

Member
Joined
May 31, 2004
RangerXLT8 said:
lol yeah they also told me it was the pins to, in the end they ended up sending me a brand spanking new retail P5WD2 Premium.

did you have to pay the $40 then?