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Is your Galaxy Note 4 freezing - here's why and here's how to fix it:

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c627627

c(n*199780) Senior Member
Joined
Feb 18, 2002
I posted this on Samsung forums and Samsung removed the post because obviously they don't want anyone talking about this anywhere, let alone on their forums.
Samsung has been fined five million euros over messing with old phones - specifically Galaxy Note 4. Here's the gist of what is happening:

If you own the Samsung Galaxy Note 4, the last best phone with both removable storage [which allows unlimited internal storage, thereby not relying on the Cloud controlled by the man] and a removable battery [which allows you to (with a two second battery swap) be at 100% battery power any time - all the time], then chances are good to excellent that your Galaxy Note 4 is experiencing SERIOUS freezing and other issues.

The man has given you a choice of two: upgrade your phone or "replace" your motherboard at cost of hundreds of dollars (a choice no one makes because given the cost, they just go buy a new phone.) This is happening because of new code inserted by Samsung into your old Galaxy Note 4.

• First, the solution: New phone batteries require new phones to go into deep sleep in order to preserve battery life. Note 4 is an older phone, which does not require the deep sleep mode and the new code is therefore lethal to Note 4's bug free functioning.

This app addresses this issue:
Wake Lock Revamp - PowerManager [Tap on Processor - Known to fix Galaxy Note 4 Issues option.]
https://play.google.com/store/apps/details?id=eu.thedarken.wldonate
or its previous version
Wake Lock - PowerManager [Tap on PARTIAL_WAKE_LOCK feature option]
https://play.google.com/store/apps/details?id=eu.thedarken.wl

Underclocking Note4 to 2 GHz instead of 2.7 GHz would also address this issue but that may be too involved for most users.

That is all you need to know, to continue using the best last phone with removable both microSD *and* battery.


• I also pointed out in my deleted post on Samsung forums that

Code:
Apple is twice as bad, so going over to the dark side is not the solution. We need a third option, perhaps LG or someone else, but definitely neither Apple or Samsung option is the solution.

Read below about: [b]"...It found in a months-long review of customer service records and internal emails from Samsung that an Android operating system update... produced serious malfunctions, including unwanted automatic restarts, because it put too much stress on ageing Note 4 devices, the regulator concluded."[/b]


Date: October 24, 2018
Source: Reuters News Agency

[excerpt]

...fining Apple Inc. and Samsung Electronics Co Ltd 5 million euros each following complaints they used software updates to slow down their mobile phones.

Apple was hit with an additional 5 million euro fine for failing to give clients clear information about how to maintain or eventually replace handset batteries.

Italian consumer groups had complained that software updates for mobile phones reduced the functionality of the devices and were designed to push clients into buying new handsets.

The anti-trust body said in a statement that some Apple and Samsung firmware updates "had caused serious dysfunctions and reduced performance significantly, thereby accelerating the process of replacing them".

It added the two firms had not provided clients adequate information about the impact of the new software "or any means of restoring the original functionality of the products".

Apple acknowledged last year that iPhone software had the effect of slowing down some phones with battery problems, but denied it had ever done anything to intentionally shorten the life of a product.

The firm apologized for its actions and cut battery replacement costs. It has also said it would change its software to show users whether their phone batteries were working well.

Samsung's software updates for its phones have not previously been questioned. But the Italian regulator said it acted on complaints about the Samsung Galaxy Note 4 released in September 2014.

It found in a months-long review of customer service records and internal emails from Samsung that an Android operating system update released in 2016 was not optimized for the Galaxy Note 4. The update produced serious malfunctions, including unwanted automatic restarts, because it put too much stress on ageing Note 4 devices, the regulator concluded.

Samsung said in statement that it was disappointed with the decision and would appeal.

"Samsung did not issue any software update that reduced the Galaxy Note 4's performance," the statement said. "In contrast, Samsung has always released software updates enabling our customers to have the best experience possible."