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Issue with Sleep Since change of case..??

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Mjolnir

Member
Joined
Jun 5, 2009
Location
Sydney, Australia
Hey Hey! So. Story goes... (Skip to 'However' for actual issue)

I've got an X3 720 with an Asus M2N68-CM and 4 GB of DDR2 RAM running windows 7 32bit with a Seagate Hybrid XT 500GB Drive + a storage drive.

Also runs an Antec True Power Trio 550W PSU, inside an Antec P180 Mini.

This computer is purely for browsing and parents use; I just swapped out my old 8500GT to the onboard the motherboard comes with I completely forgot about.

I was originally running the entire system in an Antec Three Hundred (300) Version 1. I had NO issues with the computer sleeping. (sleep function, not hibernate).

However; when i replaced my P180 with my 650D; I moved the P180 and replaced the Antec 300. Since then, if I put the computer to sleep, everything seems fine, then I wake it up.. Then the entire computer freezes. Why would a simple case change affect this? Or did something else happen along the way? This is annoying for my parents as the best they can do, short of just turning off the screen, is hibernation; which frankly takes almost as long as boot-up anyway..

Though now; with a X3 720 being the only thing running + motherboard/HDD, would I perhaps just be better off telling them to turn off the screen when not in use? CnQ is enabled; it drops down to 800mhz per core when idle; fairly low power use I'd imagine..

But I'd much rather get Sleep working again.. I don't know what it is.. :\

Any ideas?
 
Well it doesn't BSOD so there'd be no dump file or anything..

I get a temporary response.. I.e for about 5-10 seconds I can start using the hardware (mouse works, keyboard works), and I might get 1 program to open, but then either halfway through opening or if its say google chrome/firefox it stops loading the page, then the entire system freezes up.. I'll check the event logs later.. I always forget about those.. Lol.

Edit. Okay tried this time. Got a cursor but on a black screen cursor moved but that's it. No windows no nothing else.. seems like its having trouble re initiating the power? Or something...? I have no idea... Checking logs in a sec.
 
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Among several other errors; this seems to be the one that causes my issue.
http://support.microsoft.com/kb/2028504
Appears to detail it. I'm closest to scenario 3 I guess (hard hang). But I didn't change a single thing when I swapped cases.. All the settings in the bios are the same.. My PSU is probably about 5 times more powerful than required for a X3 720 with onboard IGP on the motherboard.. Where the 720 is never stressed more than say 50-60% (watching youtube is probably the biggest stress this thing gets).

I've got all the values in the BIOS manually set (Multi, RAM speed/timings, etc) to their stock config as per the DIMMs. I've used these RAM sticks for years with the same settings.. So :shrug:. And if they were 'going out' it'd be notable during normal use as well. CPU runs at like 30 degrees lol. (HW monitor says 20, but I add 10 for the offset in say coretemp). I'll try modifying the restart behaviour and see what happens..

Event 41 - Kernel Power

EventData

BugcheckCode 0
BugcheckParameter1 0x0
BugcheckParameter2 0x0
BugcheckParameter3 0x0
BugcheckParameter4 0x0
SleepInProgress true
PowerButtonTimestamp 0

EDIT; So.. Tried that behaviour thing.. Did nothing. Set my settings in Bios to Auto; did nothing. (Though the values in CPU-Z are the same as if I had set them myself). Reading a few more things.. I've determined it's not 'waking up' that's the issue.. It's the sleeping itself. (I believe). It's not properly entering sleep mode (Or as the event log supposedly says; not restarting properly due to an error in shutting down). So something, somewhere is causing an issue when trying to enter sleep mode, which directly affects post-sleep mode computer use.. (Or rather; the lack of the usage of the computer..). I'll reinstall some drivers and see how that goes I guess..
 
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Another update.. I'm posting this more to inform others who get the same/similar issue..

I activated driver verifier; and BSOD instantly into windows.. The Driver I'm BSOD'ing on is a ASACPI.SYS driver.. Apparently it's to do with the motherboard drivers that windows 7 installs for Asus boards. Something like that.

I used Blue Screen Viewer to find this btw. Told me the cause of the BSOD via Verifier. Looks like my issue is software related.. I think. I uninstalled the driver, restarting now.. See if this helps..


EDIT; Nope. Didn't help.. But I notice something weird now.. I let it rest for about 5 minutes after waking up (I clicked start, and it froze up as normal, then left it for a few minutes) Now it appears to run normally..? Seems like it's having issues reinitialising some drivers/software out of sleep..? I have no idea.. I've tried near everything, and I'm 99.9% certain it's not hardware based. And a Fresh install is out of the question.. I won't be doing that until I get an SSD for this computer.. (which isn't a priority.. only my parents use it; far as they're concerned if it works; and isn't too slow, its whatever)

Also; I reinstalled the nforce nvidia drivers; the VIA (Audio) drivers (after both fully uninstalling). So it's that ASACPI.SYS thing.. I guess.. (Which is accompanied by a ntkrnlpa.exe error too btw, in the BlueScreen viewer, which is obviously related.. Microsoft has a quick fix for this ntkrnlpa.exe but didn't want to install at all saying my computer isn't compatible..? (Btw the error related on the microsoft site was unresponsiveness after waking from hibernation.. Though In my case it's in sleep mode.. Stupid computers.. Lol)

Using the same boot-up (not restarting the computer) i just attempted to sleep it and then use it again.. Froze up, wouldn't load.. Left it while I typed on the forums for a few minutes.. I can now use the computer again.. But waiting this long each time defeats the purpose.. Coming out of hibernation is faster than trying to use it this way.. :\
 
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My last update.. I'm done trying to figure this out.. Turns out the issue with the driver was the generic one is old and anything 2006 or prior for that specific Driver (Asus ACPI/ATK0110) causes blue screens etc. So I found the correct driver and installed it (Was a 2009 driver..) and now I no longer BSOD on startup with verifier running. So that's fixed. At least I fixed/learned something.

But I've yet to work out the issue with the sleep thing.. It still has the same issue (freezes/hangs for a few minutes making it unusable) then eventually fixes itself over time.. They'll just have to deal with hibernation.. Lol. :p

Is there a [Failed] option for the thread? As opposed to solved? PS; would love more input.. Spent hours on this.. If anyone has any ideas would love to hear them..

EDIT: Well this is interesting.. Just got a Kernal Data Inpage error BSOD.. Perhaps there's something more going on here.. :\. GAH
 
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Sorry for not posting sooner; been out the past few days.

In my experience, hard hangs/lockups are typically result from hardware problems. It's best to run a thorough memory/CPU diagnostics, then a DST on your hard drive; otherwise you'll just be spinning your wheels for nothing replacing/updating drivers.

Try to reproduce a system failure on a different Windows/OS install or a boot environment. If you'd like, PM me and I could give you my boot disk that I use. But basically, you want to make sure your hardware is stable--it sounds to me it's likely not..
 
Now that I got that kernel page error.. I'm thinking it IS the RAM. I have 4 sticks of this same ram in the house.. 2 in that computer 2 in another. I'll try a single stick tomorrow..

I've got enough spare parts to cover things thank you though :). I'll run some things later..
 
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