Yomama (Mar 13, 2001 06:26 p.m.):
Does anyone know what they are charging for the board, when cross-shipping, and you do not return it?
yes, you must return it otherwise you'll loose your money!! kinda like buying a new board direct from the manufacturer.
you fill out the rma form then fax or email it to them.
for the advance replacement (where you get he board first, then give them yours), you give them your credit card # on the rma form and they hold your money for whicher board you're replacing.
they hold $150 for kk266 and $170 for kk266r
they process it and ship it via ups ground.
you get the board and send yours back to them within 7 days, otherwise they keep your money from your credit card.