Microsoft Confirms Windows 11 KB5043145 is Causing Crashes With Blue or Green Screens!

[Kenrou]

It's an optional update - KB5043145

"Microsoft has received some customer reports of devices restarting multiple times or becoming irresponsive with blue or green screens after trying to install the September 2024 non-security preview Windows update."

"Windows 11 23H2 KB5043145 Released With 6 New Features + Bug Fixes"

 

[mackerel]

I had to check the number in case that was the AMD performance one, which it isn't. I don't normally install previews and will wait until it is generally ready to be pushed. The AMD perf one was a rare exception, and there's been some times when I've accidentally done it somehow.

 

[freakdiablo]

Huh, launched the 26th. I may actually have this one installed, just got my first blue screen on my desktop in a while just in the past few days.

 

[EarthDog]

Dodged this bullet so far...and why I delay updates for the Windows max (5 weeks). My last batch was 9/13 so I have until later in October for them to fix this (if it would affect me in the first place).

 

[mackerel]

The description says it is a "preview". They're not pushed to users without interaction. If there are no problems then they get pushed on Patch Tuesday without the "preview" tag.

 

[EarthDog]

The description says it is a "preview". They're not pushed to users without interaction. If there are no problems then they get pushed on Patch Tuesday without the "preview" tag.

I assume you don't need to be on the Insider track, but have the "Get the latest updates as soon as they're available" active in Windows Update to get it(?). So that would be the interaction?

... or is that different than the "optional updates"?

 

[mackerel]

I assume you don't need to be on the Insider track, but have the "Get the latest updates as soon as they're available" active in Windows Update to get it(?). So that would be the interaction?

I've never used that particular option.

If you manually hit the get updates button, I think I have seen that install preview patches in the past. I only ever hit that button on systems I've not used for a long time and just want to get them up to date without waiting for Windows to get around to doing it when it feels like it.

 

[EarthDog]

I'm not sure hitting the button versus letting it naturally update pulls anything different. The button is just manual activation, AFAIK. Wouldnt bet my life on it, though, lol.

If there is interaction, it's with the optional updates or the 'get the latest' option, if any.

 

[MisterEd]

When I was ready to go to bed last Thursday the 26th and shut down my laptop I noticed it needed to run an update. I selected to install the update and shutdown. I didn't wait for it to finish. When I got up Friday morning I was shocked to see that my laptop was still running and had crashed during startup (spinning circle). I held the power button down until the laptop shut down. When I powered it up it crashed during startup again. I repeated holding the power button down and then restarting. This time Windows decided to roll back the update. After that the laptop booted successfully into Windows 11. I checked to see what update had failed. KB5043145!



Checking for updates again showed that update was no longer being offered.

Oh no. Its back.



I have decided to pause updates until I can figure out what to do.

Update...

I decided to go for it figuring they wouldn't release it again if it wasn't fixed. It installed OK this time.

 

[Woomack]

People complain about blue or green screens when they should be glad it's not bricking their motherboards like it was with HP laptops earlier this year. Be happy with what you get.

 

[Kenrou]

Eeeeeeeeeeh I understand what you were going for, but I'm kinda put off by that mentality, if I'm being fed crap I won't be happy about it just because it's a lesser portion than someone else, it's still crap

 

[Woomack]

We live in a "lesser evil" world already where it's never perfect but could be worse

I just don't get how MS tests their updates when there are so many problems, and most of them are easy to reproduce. I feel like recently (maybe 2 years) it's much worse than it was some years before. I don't mean only Win11 but also Server 2022.

 

[Janus67]

We live in a "lesser evil" world already where it's never perfect but could be worse

I just don't get how MS tests their updates when there are so many problems, and most of them are easy to reproduce. I feel like recently (maybe 2 years) it's much worse than it was some years before. I don't mean only Win11 but also Server 2022.

Iirc they largely laid off their QA teams and such years ago, the guinea pigs that install on patch Tuesday are the QA team now

 

[Kenrou]

Iirc they largely laid off their QA teams and such years ago, the guinea pigs that install on patch Tuesday are the QA team now

Isn't that only supposed to be the case if the product is free

 

[mackerel]

In theory, by the time it reaches Patch Tuesday it would have gone through insiders and preview installs. Might not catch everything but there is some level of testing.

Edit: above for non-security patches. I think security patches only drop on Patch Tuesday since they can be reversed engineered to work out what they're patching, which could lead to development of exploits to attack anyone who hasn't installed the patch. Do delaying installing those is more questionable. They have rarely pushed security patches out of cycle for things that are big enough, although I can't recall when the last time was.