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NCIX Customer Support

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Silver_Pharaoh

Likes the big ones n00b Member
Joined
Sep 7, 2013
Opened an account this morning with NCIX, bought my 6700K but I found out that I was unable to login to my newly created account! Kept saying my username or password was incorrect even though I use Keepass to store all my usernames and passwords. (So I know they were correct!) The only way to sign in was to reset my password or use my Google+ profile. So I got in with Google+ and opened a support ticket. I was expecting an email on Monday.


What I got was a phone call 3 hours later and Ryuji, the CS rep who called me, had already reset my password! I tried it and it worked, reset my password and i was able to sign in with my new password!

Blew me away actually with the quick CS turnaround time. I can't recall anyone else being that quick for me!


So that's a big positive for me and NCIX! I will be buying from them again soon! :thup: