New RMA'ed KK266R - no good.

[Da Whip]

Let us start from the top, I built the original KK266R back in March. Everything went together great, no conflicts or problems, overclocked smoothly. 7 weeks later, while just checking forums, my mobo fried. Called the vendor, got a RMA# and sent it out. I had to wait 4 &1/2 weeks to get a new board. A week ago Friday I received the new mobo and put it back together. Nothing , blank screen, had it checked and am told they sent another bad mobo.
I am going to try Iwill directly and hope for a speedier turn around time. My question is; has anyone had to wait long for an RMA from Iwill? This really sucks having to use my old PII 333mhz. system. I want my T-bird back.
I am actually considering switching to an Abit KT7A-R mobo, as much as I like the Iwill when it was working, it is very frustrating. The Tech at the local shop said they stopped carrying Iwill because they had about a 30-40% bad board problem.

 

[el]

That sucks! I love my mobo but I think the vendor is screwing with you and probably sent you the same bad mobo after they "fixed" it! I would asked the vendor to send you a new mobo at teh same time you return it! cross shipping! then you know it is a different board. what vendor did you use?

 

[Daniel ~]

No way, a 30-40% RMA, it would be front page news all over the web!

 

[Goldwing]

Well, if they had a 10% bad board rate and tried sending the bad boards back the customer 3 or 4 times that could be 30-40% RMA rate depending how you look at it.

 

[Da Whip]

Daniel, I am not kinding, the local shop said that was the reason they stopped selling Iwill MOBO's

http://www.micro3000.com/Merchant2/merchant.mv?Screen=SFNT&Store_Code=M3

The vendor I purchased my board from is Axion Technologies;

Axion Tech

Information about News and Update Tech

www.axiontech.com

I am going to Iwill USA a last chance, if they can get me a new pre-tested KK266R in a timely fashion I am going to try again. I really like how the board performs.
Has anyone had to send their board back to Iwill?

 

[Nagorak]

You are sure it is the board right and not the processor? I only ask because it seems rather...unlikely...that you'd get a bad board back from an RMA. You did check the processor and other components out in another machine, right?

 

[awol]

Da Whip (Jun 23, 2001 10:28 p.m.):
Daniel, I am not kinding, the local shop said that was the reason they stopped selling Iwill MOBO's

http://www.micro3000.com/Merchant2/merchant.mv?Screen=SFNT&Store_Code=M3

The vendor I purchased my board from is Axion Technologies;

Axion Tech

Information about News and Update Tech

www.axiontech.com

I am going to Iwill USA a last chance, if they can get me a new pre-tested KK266R in a timely fashion I am going to try again. I really like how the board performs.
Has anyone had to send their board back to Iwill?

i have sent 3 boards back to them and they always send me one within the same week, usually 2-3 days later. and since i live practically next door to them, i get it the next day... but i've never had a problem with rma'ing a board from them.... no hassles whatsoever. no questions asked. just gave me a new board each time. so if i were you, i'd send it to iwill and i'm 99% sure they will send you one right away... based on my experiences anyhow.

 

[Da Whip]

Thanks AWOL, that eases my mind. I was not looking forward to another month of waiting. Plus the kids and I fight over who is on the PC. That is why I have not been able to be on line as much. I miss the forum.
Once again, thanks

 

[el]

I hope you get it working fine! where do you buy your panaflos? Also which 80mm are you running?

 

[Da Whip]

I called Iwill today and they gave me an RMA # immediately w/ no problems. The tech told me it would be a 2-3 turn around and they would reimburse the shipping.
As far as the fans, they are Panaflo 80mm- 39.6 cfm w/ home made rheostat.. go here for fans, they usually have them;

http://216.157.14.244/fans.htm

 

[bruce]

Da Whip, sorry to hear about your woes, hope it turns out okay... FYI another good place to find fans is http://www.kdcomputers.com/ or http://www.crazypc.com and there's always http://2cooltek.safeshopper.com/, happy hunting....

 

[awol]

Da Whip (Jun 25, 2001 08:17 p.m.):
I called Iwill today and they gave me an RMA # immediately w/ no problems. The tech told me it would be a 2-3 turn around and they would reimburse the shipping.
As far as the fans, they are Panaflo 80mm- 39.6 cfm w/ home made rheostat.. go here for fans, they usually have them;

http://216.157.14.244/fans.htm

i'm glad to see things are working for ya... and that iwill is still doing a good job in the rma dept. good luck... and you should get your new board in no time!

 

[el]

thanks for all the links now if I only had money to spend. lol

 

[Da Whip]

Thank you to all for the support and help. I miss my Iwill and the kids are about to shoot me if I don't get off their PC.
Once again, Thanks.