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Newegg RMA dept. suffering now too?

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Seanohue

Member
Joined
Jul 10, 2005
Location
Ellicott City, MD
Seems like Newegg is starting to fall behind on their RMA department too. Before, you would get 1-2 day turnaround, I've been waiting for an RMA for 5+ days now. Not that big of a deal, but they're not like they used to be. They give shipping notices late too I've noticed. I keep getting tracking numbers the day the package is supposed to be delivered. Again, not a big deal, but still a shadow of it's former self.
 

Paul1

Member
Joined
Feb 18, 2005
I think newegg spoiled its buyers from the beginning, and now since they've expanded those people don't see how it's possible to be treated the way any other online retailer would treat them.
 

azu

Member
Joined
Dec 16, 2005
uhh.. it is holiday season you know... its just a cresendo now till after new years. loll. everyones buying stuff. the prices keeep getting jacked up. its all the same deal. my friend bought a bunch of gear in october and it was all cool. everything came on time and RMA was fast. soo its not like anything happened. they're just overwelmed. jeezz.. give them a break. check out how many customers they have too.
 

Nathan0490

Conroe Hoe
Joined
Jun 12, 2005
Location
Mesa, AZ
Yeah u guys gotta relax for the holiday season its gonna take AT LEAST 2 extra days for stuff to get done.