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painfullyaware1973

Registered
Joined
Oct 21, 2024
My Zotac GeForce RTX 4080 AMP Extreme is giving me problems after a little over a year of purchase. All of a sudden, I started seeing lines on my screen (pic1&2) a few hours later desktop started to crash and windows would only load about 3 out of 10 times going directly to the recovery options screen. In the device manager, I noticed two display adaptors listed (pic 3), "AMD Radeon (TM) Graphics, and Nvidia GeForce RTX 4080 . When I completely removed the Nvidia driver using a display driver Uninstaller, in safe mode and reboot to desktop device manager, then replaces the Nvidia driver with "Microsoft Basic Display driver" (pic 4) This causes enough stability to pretty much run desktop, but any game I try to run has very bad lagging. I tried installing a few newer Nvidia drivers and a few old drivers, but always the same result. Any help would be greatly appreciated.

Motherboard - Gigabyte X670 Arous Elite Ax
CPU - AMD Ryzen 7 7800X3D-8 core
GPU - Zotac GeForce RTX 4080 AMP Extreme
 

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First thing I'd try is to use Display Driver Uninstaller (DDU) and wipe out all nvidia drivers. DL the latest one and try again.

If securing connections and swapping ports and cables doesnt do it, and youre good on the integrated graphics, 'd start an rma.
 
Got some log files after my last driver install attempt.
 

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Also Ran GPU-Z because I wanted to get some readings when I tried to load a game. You can see the GPU clock spikes.
 

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Thanks for the info! That doesn't change my advice., really. Something is wrong, i dont think its supposed to boost that high... :)

For giggles you can try it on a fresh or another install of windows and see if it takes, but....
 
Thanks to everyone who gave advice and possible solutions, i tried everything that was recommended, but unfortunately, nothing worked. The GPU is in a water block, so I don't think it's a weight issue (pics below). I'm going to run a stress test to possibly verify that it is indeed a hardware issue, but regardless of the results, I'm bringing it to a pc repair shop to see if it can be fixed.A few people recommended a RMA but as stated the GPU is in a water block and the fan case was accidently thrown away so I don't think that's possible.
 

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Right now you have too many unknowns. When my computer with an RTX 3060-Ti kept crashing I switched the GPU with a GTX 10606GB. I still had problems. The problem went away after I switched power supplies. Fortunately, my power supply was still under warranty so I got a free replacement. This does not mean your power supply is at fault but just shows you have to figure out a way to prove what is causing the problem. If you don't have any spare parts then you might have to take your computer to someone that can properly diagnose the problem.
 
I tried everything recommended and some things that werent but still the same situation. I ran a few stress tests (pics below). I removed the video card from the waterblock and gave everything a good cleaning, replaced the thermal pads and have to buy some thermal paste tommorow before reinstalling the GPU. I'll let everyone know if the cleaning miraculously fixes the problem.If not then I will see if it can be repaired while at the same time give a Rma a shot.
 

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