Samsung Evo 850 m2 not being detected anywhere help!!!

[Zentech]

So I made a new system build from scratch for my friend.
Specs
i5 6600
16gb g skills rip jaw pc19200
gigabyte g1 gtx 1070 OC
evga 750 gq gold psu
corsair h100 v2
msi gaming carbon pro z170a
samsung 850 evo m2 500gb
and a 3tb western digital hdd

Everything works fine on boot up but the m2 is not detected anywhere! not in bios, windows installer, windows itself, and samsung magician
I cant seem to figure out why its not being detected.

My 3tb hdd has no problems being detected bios windows installer and windows all picking up the 3tb no problem.

I am aware on this board that installing an m2 knocks out sata 5 and 6 I have my hdd plugged in sata 3 but not to mention also I at one point unplugged my 3tb hdd altogether to see if bios or windows would pick it up which it did not.

I cant find no drivers for the evo 850 per say

I would also like to mention I installed a samsung 950 pro on my own system with no problem which is the same motherboard just the x99 chipset., the msi gaming carbon pro x99 is there something I am missing????? why cant I see this drive please help thanks



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sorry this is a pic of sata 5 and 6 top port and satas 3 and 4 bottom port

Also I would like to mention that I installed windows on my 3tb hdd and installed samsung magician to see if it would pick it up which it did not! and

 

[Trap05]

Can you try the m2 drive someplace else? Maybe the it's DOA or the m2 slot is?

 

[Zentech]

well there is no other m2 port on this mobo I was thinking it might be doa but im not 100% sure it is suppose to be brand new Ive never had a doa product before but I guess it could happen

 

[LutaWicasa]

Have you tried the basic pulling and reseating of the EVO?

 

[Zentech]

so basically you mean just taking it out and putting it back on?

 

[LutaWicasa]

Yes....sometimes those oddball interfaces can be finicky.

 

[JrClocker]

I had this happen to me once.

For whatever reason either Windows or BIOS created a new boot thingy on my m.2 drive (Samsung 950).

I was about to format and reinstall Windows, when for whatever reason I looked at the boot order in my BIOS and saw the second boot thingy. I pointed the BIOS at that, and it worked.

I am on an MSI X99 Gaming 7.

Don't know how to do it in your BIOS, but poke around and see if you can find it.

 

[Zentech]

I tried reseating it I took it out completly and put in back in still the same thing

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boot thingy?
well I dont actually see the m2 in any of the boot order it is the same bios as you have i think...
msi gaming carbon pro z170a

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I hope this **** isnt doa too much hassle to go through rma

 

[Robert17]

There have been several BIOS updates for that MB, two that noted 'improved [make] [model]' of NVMe drives. Perhaps a BIOS update is in order?

 

[JrClocker]

I tried reseating it I took it out completly and put in back in still the same thing

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boot thingy?
well I dont actually see the m2 in any of the boot order it is the same bios as you have i think...
msi gaming carbon pro z170a

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I hope this **** isnt doa too much hassle to go through rma

I don't know what else to call it (am not sitting in front of my PC). My m.2 drive does not show up in BIOS either. But, I can select the boot order for a UEFI device...and there were 2 options.

 

[Johan45]

Was it boot from MBR maybe