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If it's a valve game, the answer is yes.Is it possible to add the key to your steam account?
I believe you can get the manuals for steam games online. It's somewhere in steam.
They are on the steam store page,
Maybe I'm immature, but I'm mad as hell. 6 hours after I buy the Id Super Pack (the one thing on steam I was waiting to go on sale) it went even deeper into discount, at 23.79. I've got a ticket in to get the price lowered for me since I haven't even dl'd it yet... I bought it while I was at work today.
That happened to me with Dragon Age and their response was 'you agreed to the price when you bought it.'