swiftech 462 thermal compuond DO NO USE!!!

[kat]

i was just looking at the thermal compound that was supplyed with the 462 and there is some kind of grit in it , i just sent this email to swiftech to see if they know any thing

Gabriel

I just bought the 462 heat sink and with it was a little tube of thermal paste this paste appears to have some type of grit or sand in it (fortunately I use ultra silver) this im sure would reek havoc on a cpu and the hsf the tube was marked as follow`s

AOS THERMAL
COMPOUMDS
1-888-NO CREEP
NON-SILICONE HTC
AOS P/N: 52029KY

i will post when i here somthing

 

[kat]

ok here`s the response i recieved

Thank you for notifying us.

You could call AOS 888 number and ask.. , but I don't believe this is normal.

This compound is supposedly the highest quality grease (except for Arctic Silver).


Best Regards,



Gabriel Rouchon
President, CEO

Swiftech Inc.,
1703 E. 28th St.,
Signal Hill, CA 90806
T. (562) 595-8009
F. (562) 595-8769
-----

 

[kwool]

Hey kat,

I just ordered my 462 the other day, and if I can remember after the long 3 week period, I will let you know if mine is gritty.

 

[Tachyon]

kat (Feb 01, 2001 08:05 p.m.):
ok here`s the response i recieved

Thank you for notifying us.

You could call AOS 888 number and ask.. , but I don't believe this is normal.

This compound is supposedly the highest quality grease (except for Arctic Silver).


Best Regards,



Gabriel Rouchon
President, CEO

Swiftech Inc.,
1703 E. 28th St.,
Signal Hill, CA 90806
T. (562) 595-8009
F. (562) 595-8769
-----

Is this supposed to be considered "Customer Support"??

 

[kat]

Tachyon (Feb 01, 2001 10:30 p.m.):

kat (Feb 01, 2001 08:05 p.m.):
ok here`s the response i recieved

Thank you for notifying us.

You could call AOS 888 number and ask.. , but I don't believe this is normal.

This compound is supposedly the highest quality grease (except for Arctic Silver).


Best Regards,



Gabriel Rouchon
President, CEO

Swiftech Inc.,
1703 E. 28th St.,
Signal Hill, CA 90806
T. (562) 595-8009
F. (562) 595-8769
-----

Is this supposed to be considered "Customer Support"??

yes when you consider that the response time was 2 hour`s 3 minutes

 

[kat]

i called the guy over at aos and he said do not use the compound the grit is not normal and they were going to try and track it down

 

[Mr_Goat]

yea yea yea...they probably threw some **** in there to yeild a lager quantity of the stuff...greedy little peckers if you ask me