- Nov 1, 1998
When my venerable yet older MCP355 died, I was heartbroken. Well, as heartbroken as you can be about a water pump. As my first “real” pump it did its job for over two years. A job it may have done under duress. About a year ago, Swiftech stopped warrantying pumps that had their tops removed in favor of an aftermarket top. Mine had an XSPC reservoir top on it. Whether that is what did the pump in we’ll never know, but the fact that they no longer warranty pumps that had their tops removed at least introduces that potential.
As the MTBF for those pumps is 50,000 hours (or 5 years with 24/7 use), I shot Gabe (CEO of Swiftech) an email basically to test the waters and see if they could cover the MCP355 under warranty. I wasn’t fishing for an MCP35X and indeed specifically said I wasn’t asking for a review sample because I have no proper testing equipment. Then I pleaded for a replacement MCP355. Even with their reputation for superb customer service, I didn’t expect much. Indeed, because it had been over two years and because taking the stock top off voids the warranty, Gabe’s hands were tied.
Then he offered to send a review sample of an MCP35X plus MCP35X reservoir.
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