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Thermaltake GT level 10 Case fans LED problem

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New Member
Dec 21, 2016

On my case it comes with 3 200mm fans that are supposed to light up RBG. When I first put the build together, they lit up, but now they do not. At first I thought it was the fan controller because when I would press "Fan high" button it would just turn the fan off.

From there, I talked with Thermaltake, and they were nice enough to send me a fan controller. However, this fan controller did not solve the LED problem, but did solve the fan high button turning off the fans problem.

I have the 3 fan cords directly put into the controller, and the controller's power cord plugged alright into the PSU's miles adapter.

Please help!! Thank you!!