- Joined
- Sep 28, 2008
I paid for a 3-day guranteed shipping from UPS. Its been 2 days and my order still hasnt shipped. This is what I got back from them.
"Thank you for your recent email to TigerDirect.com. We have received your communication under the subject line of Order Concerns. All emails that we receive are reviewed by our highly trained response staff. Emails that require a response are ordinarily responded to within 24 hours of receipt; however due to the seasonal increased business volume it might take us a little longer. We appreciate your patience."
Has anyone ordered anything from them lately? And shipped on the date it was supposed to.
Also, do I have the right to complain for the money I paid for a 3-day GURANTEED shipping?
"Thank you for your recent email to TigerDirect.com. We have received your communication under the subject line of Order Concerns. All emails that we receive are reviewed by our highly trained response staff. Emails that require a response are ordinarily responded to within 24 hours of receipt; however due to the seasonal increased business volume it might take us a little longer. We appreciate your patience."
Has anyone ordered anything from them lately? And shipped on the date it was supposed to.
Also, do I have the right to complain for the money I paid for a 3-day GURANTEED shipping?