Unable to access anything daybreakgames related

[jstutman]

What was formally known as Sony Online Entertainment SOE

Basically everything involving this company results in an error. This includes web domains
www.planetside2.com
www.everquest2.com
forums etc etc

The browser gives the error
ERR_CONNECTION_TIMED_OUT

I also can't launch any game, as it times out as well.
launchpad for every Daybreak game.
This also happens from within steam. It launches the launchpad and fails.


tracert results

Tracing route to www.everquest2.com [64.37.171.45]
over a maximum of 30 hops:

  1    10 ms    23 ms     2 ms  router.asus.com [192.168.0.1]
  2   360 ms   299 ms   408 ms  gw.jscomm.net [64.77.222.1]
  3   607 ms   597 ms     *     206.246.16.214
  4   207 ms   295 ms   306 ms  v204.core1.mci3.he.net [216.66.79.21]
  5   169 ms   156 ms   224 ms  100ge8-1.core2.chi1.he.net [184.105.81.210]
  6   360 ms   324 ms   422 ms  100ge5-2.core1.chi1.he.net [184.105.81.98]
  7   389 ms   701 ms   416 ms  att-internet4-as7018.10gigabitethernet5.switch2.chi1.he.net [216.66.78.118]
  8   354 ms   255 ms   353 ms  cr1.cgcil.ip.att.net [12.122.133.106]
  9   239 ms   284 ms   216 ms  cr2.dvmco.ip.att.net [12.122.31.85]
 10     *      620 ms   344 ms  cr1.slkut.ip.att.net [12.122.30.25]
 11     *        *        *     Request timed out.
 12   678 ms   647 ms   558 ms  ggr3.la2ca.ip.att.net [12.122.128.9]
 13   177 ms    73 ms    97 ms  12.126.45.46
 14   242 ms   286 ms   201 ms  be73.las-core7-1.switchnap.com [66.209.64.125]
 15   788 ms   339 ms   149 ms  be771.las-agg7s3-1.supernap.com [66.209.72.14]
 16     *        *        *     Request timed out.
 17     *        *        *     Request timed out.
 18     *        *        *     Request timed out.
 19     *        *        *     Request timed out.
 20     *        *        *     Request timed out.
 21     *        *        *     Request timed out.
 22     *        *        *     Request timed out.
 23     *        *        *     Request timed out.
 24     *        *        *     Request timed out.
 25     *        *        *     Request timed out.
 26     *        *        *     Request timed out.
 27     *        *        *     Request timed out.
 28     *        *        *     Request timed out.
 29     *        *        *     Request timed out.
 30     *        *        *     Request timed out.

Trace complete.

ping results

Pinging www.everquest2.com [64.37.171.45] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 64.37.171.45:
    Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

I am running a RT-AC66R with AsusMerlin firmware :380.57
I have done a reset of the router and nothing changed. I have changed dns servers and nothing changed.


Any advise?

 

[Automata]

Looks to be a routing issue between you and the servers. Not much you can do except talk to your ISP.

EDIT: Actually, that host may simply not be passing ICMP, mine stops at the same host, however the website links work for me.

 

[habbajabba]

Having owned a sony z3 smartphone I know that the entertianment portion was being fazed out. Not that I ever used it.