usb 3.0 "this device can perform faster" can't solve

[Pepi93]

Ever since I got my new monitor I've been having this issue...

BenQ BL3200PT

Particularly with the SD card, usb 3.0 hub which is connected via a usb 3.0 cable to my PC.

1) I've tried reinstalling usb 3.0 intel drivers.
2) Tried plugging the monitor hub into different usb ports

I also don't have anything else plugged into my usb ports except for my webcam. My keyboard/mouse, xbox controller have their own usb 2.0 ports that they are plugged into

If I unplug the monitor hub cable and plug it into a different port, it will work for a day or so, meaning ChipGenius will will show me that it's connected to a usb 3.0 hub and then later the same error will get triggered.

Any suggestions?

Thanks

 

[EarthDog]

WTH is chipgenius? Are you sure it is correct?

Typically windows will tell you that... has windows done so? Have you tried to confirm its accuracy with a large file transfer and see what speeds you get?

 

[ATMINSIDE]

Unless you're using this hub to transfer files to a USB 3.0 flash drive which can actually perform at a level past USB 2.0, I wouldn't worry about it.

 

[Pepi93]

I'm simply worried or rather annoyed about the windows "this device can perform faster" error. The chip genius I used to simply narrow down to see which peripheral was giving me the signal.

I've tried disabling the notification where windows tells me if a device can perform faster etc...nothing works.

It's also the monitor USB/SD card reader hub that triggers it and nothing else.

I guess I could just ignore it but what happens is it works ok for a day or so, and then the error will just pop up from windows.

 

[ATMINSIDE]

Do you use the hub?

 

[Pepi93]

yeah that's it above in the pic.

 

[ATMINSIDE]

I didn't know if you actually used it or not though.

 

[Lochekey]

Have you tried a different usb 3.0 cable.

 

[Pepi93]

I only tried it with one of my SD cards to make sure it works when the new monitor came. No I did not try a different USB cable, figured since this was new it was fine.
I don't have a different cable to try for now either