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VoIP phone connection sucks

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eagerinsight

New Member
Joined
Sep 25, 2005
I use vonage as my phone provider. I use a linksys wireless WRT54GS and a linksys wired RTP300 with phone line ports. I had my internet connection hooked through my wireless router then to my voip router, and there were sound issues. So I switched the two routers around thinking I had a bandwidth issues, but still have the same issues. Vonage help line told me to adjust the sound quality on the vonage website, b/c I can save bandwidth by choosing either the Higher or Normal Sound Quality setting. This didn't help, still sucks, so I bought a new uniden 5.8 gig phone. Is it a bandwidth issue, does my connection suck?
 
i never had a problem with mine it allways worked find and sounded good. I had my Wrt54G running to the WAN port on the Linksys router the Vonage sent me. It might be that the Router for Vonage is bad or of poor quality.

Lotec25
 
um, Maybe i either wrote it wrong or you misunderstood. I did not have a problem with mine at all. It worked fine i went from port 1 on my wrt54G to the Linksys router wan port vonage sent me. I said maybe the router you are using is no good. Where did you get it from Vonage? If so call them Tell them it sucks and you want a new one.
 
What exactly are the symptoms you are experiencing? Is the person you are talking to jittery, or are you jittery to them? Both?

Are you running downloads or other heavy-bandwidth applications on your computer? If so, does the problem go away when you shut them down or turn off your computer?

If you have a decent quality wired phone handy, plug it into your vonage box, plug that into the internet, and unplug everything else. If you get problems at that point, it's either your bandwidth or the vonage box. Otherwise, start adding stuff until you see problems.
 
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