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western digital rma help....

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Emericana

Member
Joined
Jan 8, 2002
Location
Boulder CO
hey not sure if this is correct place to put this so mods feel free to move it if needed.

i have a western digital 80 gig hardrive that needs to be rma'd. i have dealt with their rma service directly before in the past. however, i cannot for the life of me figure out how to do it now with their changed interface on their website.

the url to rma stuff is: http://websupport.wdc.com/app/ServiceCenter/RMAAccess.aspx

however, WHERE do i go to get a user name and password? there is not a SINGLE "click here to register" so i can create a account to get a user name and password and thus rma the drive. there is a "registration" link on the very bottom of the page, but that is to register a product, not to create a account to get a rma.

can someone help me figure out how the hell to get a user name and password for this thing?