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xp kazaa probs

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Oct 6, 2002
London, England
My friend installed Kazaa v2 over kazaa v1.7 and now he cannot connect on Outlook or Kazaa but he has internet access. He is running an Athlon 800 with XP, Outlook and Kazaa 1.7 used to work b4 new install. He has no restore points so cannot go back and his firewall is off. He is running Norton AV.
Can anybody please help I have run out of ideas.
Uninstall kazaa, run adaware to clean the system and install kazaa lite....and in his outlook, have him check his server configurations...are the incoming/outgoing servers correct? is it possible the servers are temporarily unavailable?
Can't think of anything else...
Kazaa V2.0?

V2.02 was out already.

But, is that just me or......there are some bugs in V2.02, it takes too much system resource when play a song or video, it slows down other programs. I didn't notice that in early versions.