- Joined
- May 26, 2003
- Location
- Somewhere I belong
Hi Techies,
I was wondering in the windows xp remote desktop connection utility can i connect to a person in teh internet and help him over by overtaking his computer with his permission. Well another secnario will be like I'm helping to a customer in a company to troubleshoot his computer remotely. At this time I'll be in anoher location ad he willbe in office connected to his network which has internet capability. So give me an idea how to connect to him using the windows remote dektop utility or is their any otehr quick methosd or a software I can uses for this kind of situvation. Thanks in advance.
I was wondering in the windows xp remote desktop connection utility can i connect to a person in teh internet and help him over by overtaking his computer with his permission. Well another secnario will be like I'm helping to a customer in a company to troubleshoot his computer remotely. At this time I'll be in anoher location ad he willbe in office connected to his network which has internet capability. So give me an idea how to connect to him using the windows remote dektop utility or is their any otehr quick methosd or a software I can uses for this kind of situvation. Thanks in advance.