What is up with jab-tech?

[Xris]

I would have loved to throw some money at them today, but I had to buy what I wanted elsewhere. Their site has been super slow for me over the last couple days. It takes about 3-4 minutes for a page to load enough to where I can sort of tell what I'm looking at.

The first day it happened, it was about 2am or so and I thought they were doing maintenance or some such. It happens every day all day now. Being a problem solver, I decided that it couldn't be their servers that are so slow all the time. A company just wouldn't let that happen. They wouldn't make a dime. I decided to browse their site through a proxy and low and behold, everything was as fast as you'd expect through a proxy. It takes about 10-15 seconds to fully load a page through a proxy. So some machine between jab tech and me is causing this massive delay that isn't in the chain when I go through a proxy.

I'm not comfortable placing an order through a proxy, so of course, I didn't. Anyway, I'm sure jab-tech has somebody look at these forums. Can something be done about this? Is this happening to anyone else?

[thideras]

It took a good 15 seconds for everything to finish loading :shrug:

[Abominable1]

That's weird. I was just on jab-tech looking at fans, and the pages loaded in under 2 seconds for me.

[=ACID RAIN=]

Try doing a traceroute to jab-tech and see if you can find the bad hop. Chances are you are correct and it's a busy router on the WWW. If you can find the IP where the millisecond spike occurs, you can look up the administrative contact and bug them to see what's up.

[Niku-Sama]

i have the same exact problem.

hrmm your not some one from my past are you?

[Xris]

216.52.127.83

is the last ip in the tracert before it times out. So I'm assuming it's them. I should really know a lot more about networking than I do...

[thideras]

216.52.127.83

is the last ip in the tracert before it times out. So I'm assuming it's them. I should really know a lot more about networking than I do...Internap Network Services PNAP-8-98 (NET-216-52-0-0-1)
216.52.0.0 - 216.52.255.255
InterNAP Network Services, PNAP-WDC PNAP-WDC-INAP-BB-1 (NET-216-52-126-0-1)
216.52.126.0 - 216.52.127.255

Their site is here:

http://www.internap.com/index.html


File your ticket here:

http://www.internap.com/contactus/overview/page1187.html

[meionm]

I had once problem with jab-tech site loading slow due to a router.

[Jab-tech]

Server is at layeredtech.com in the Savvis DC.. Its located in Dallas TX.
There are a couple cron jobs that run in the middle of the night (DB backups and stuff like that) but they shouldn't really slow the server down at all.
I'll open a ticket with layeredtech see if they can find anything but it all seems to be working fine right here (I am only 100 mile away from the server though)

[muddocktor]

And this is the reason why Jab Tech is one of the first stores I check out for my cooling needs. You can't get better service than this; having the owner of the company visiting the forums and making sure his customers are satisfied. :)

[Xris]

Site seems to be a tad faster than last night, but it is still unusable.

216.39.69.238 is timing out this time