- Joined
- Jun 27, 2010
Hi All - I have a HP dv6700 laptop that recently started showing some problems. When the computer boots up, it shows the BIOS screen, all BIOS options are accessible, but the computer will not start windows, all that comes up is a black screen and eventually the computer turns off.
If I hit ESC at BIOS I can see there's a flash of a Resource conflict message before the screen goes black. I'm leaning towards believing this is the heart of the issue.
I've tried booting into Recovery Console, the console loads some files but never gets past the black loading bar. I've also tried to boot up using a windows installation cd and usb stick, there's a boot options menu that pops up (from the installation disk) but the menu is frozen...there is a 10 second counter that doesn't tick down and keyboard commands don't move the menu.
I've tried defaulting the BIOS, taking out the laptop battery and taking out the motherboard battery; I'm still seeing the same results. Does anyone have any suggestions for further debugging/resolving this issue?
Thanks in advance for your help.
If I hit ESC at BIOS I can see there's a flash of a Resource conflict message before the screen goes black. I'm leaning towards believing this is the heart of the issue.
I've tried booting into Recovery Console, the console loads some files but never gets past the black loading bar. I've also tried to boot up using a windows installation cd and usb stick, there's a boot options menu that pops up (from the installation disk) but the menu is frozen...there is a 10 second counter that doesn't tick down and keyboard commands don't move the menu.
I've tried defaulting the BIOS, taking out the laptop battery and taking out the motherboard battery; I'm still seeing the same results. Does anyone have any suggestions for further debugging/resolving this issue?
Thanks in advance for your help.