So not sure if this really goes here, but after my experiences I simply wanted to give some good advertising.
Performance PCs- Usually hear bad things about their CS. Squeaky wheel gets the grease, you know? Anyway, my first order after FCPU went down was for a radiator. It looked used when I received it, but could have just been scratched / handled. I knew I had to pay return shipping, but Duke was awesome and they handled my situation in excellent fashion. Shipped me my new one by attaching it to another order before the RMA had even been sent. Refund done within a day of receipt. Just overall good experience. Even if FCPU came back, I have no issue ordering from PPCs, other than their website doesn't work well for me with IE, fine with Fox.
Best Buy - Nearest Microcenter is 150 miles away, but they have a store 5 miles from said Microcenter. Phone CS was a joke. But, I went into the store and explained that the item has to be shipped from BBs website / warehouse either way, so why would they only price match for their Tustin store and not their Bakersfield store? Talked with Mario at BB. He understood basic logic and hooked me right up. Big props because selling that chip at 199 versus 235 is no small amount.
Overall A+ for PPCs and an A+ for my local Best Buy ~
Performance PCs- Usually hear bad things about their CS. Squeaky wheel gets the grease, you know? Anyway, my first order after FCPU went down was for a radiator. It looked used when I received it, but could have just been scratched / handled. I knew I had to pay return shipping, but Duke was awesome and they handled my situation in excellent fashion. Shipped me my new one by attaching it to another order before the RMA had even been sent. Refund done within a day of receipt. Just overall good experience. Even if FCPU came back, I have no issue ordering from PPCs, other than their website doesn't work well for me with IE, fine with Fox.
Best Buy - Nearest Microcenter is 150 miles away, but they have a store 5 miles from said Microcenter. Phone CS was a joke. But, I went into the store and explained that the item has to be shipped from BBs website / warehouse either way, so why would they only price match for their Tustin store and not their Bakersfield store? Talked with Mario at BB. He understood basic logic and hooked me right up. Big props because selling that chip at 199 versus 235 is no small amount.
Overall A+ for PPCs and an A+ for my local Best Buy ~